Shopbop Customer Service


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Shopbop also offers a rich Customer Service page to answer your questions about shipping, ordering, payments, returns, and more.

Shopbop Parking Coupons and Deals 2024

  • Free ground shipping is offered on all orders. Learn more here. Free Shipping
  • At the time of purchase, Shopbop will match other online retailers’ advertised prices. Learn more here. Price Match
  • Join Yours Truly Shopbop Rewards for free and earn exclusive member-only perks and annual birthday treats. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Shopbop

Expired Offers

These offers had officially expired, but may still work.
Free Shipping
Up to 60% off New Sale Styles and Free Shipping.
Up to 60% Off
Sale's on: Up to 60% off 1,000+ Styles from Ulla Johnson, Ganni, Staud, and More.
Up to 50% Off
Men's Cyber Monday Sale: Up to 50% off Orders Sitewide.
Up to 50% Off
Cyber Monday Sale: Up to 50% off Sitewide.
Up to 30% Off
Cyber Monday Sale - Up To 30% off Sitewide.
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More Ways to Save at Shopbop

Check Out the Apparel Sale - Shop the Shopbop apparel sale section and find an array of trendy outwear listed on sale. You can visit the sale page and explore popular clothing like jeans, sweaters, tops, and pants available at generous discounts at Shopbop.

Shop the Latest Sale Collection - Shop the latest Shopbop collections available on sale recently. This fresh compilation namely “New to Sale” consists of some of the iconic styles of the season. From apparel, shoes, handbags to jewelry, you can find all the newly-added fashion wear handpicked by Shopbop.

Join the Loyalty Program - You can participate in the loyalty program of Shopbop called Yours Truly Shopbop Rewards to earn exclusive member-only perks and annual birthday treats. The program is absolutely free to join. Simply visit the page, follow the instructions to join the rewards program, and start earning points. You can redeem the points later to buy select merchandise.

Subscribe to the Newsletter - Sign up for the Shopbop Newsletter service and get 15% off your first purchase. Also, you can receive fresh updates about exclusive offers, new arrivals, and when your favorite items are going on sale to your inbox. Enter your email to receive every update.

Shopbop Shipping Policy

Shipping Methods, Duration, and Costs

Shopbop ships to all continental US states and APO/FPO/DPO addresses. Orders placed before 7:00 pm US CT (Central Time) using guaranteed shipping methods will begin processing immediately and are guaranteed to arrive by the date indicated during the checkout process and in your order confirmation email. Shopbop FREE to military addresses using USPS Priority Mail.

Transit times vary and are not guaranteed by USPS. Below is the chart of regular domestic US shipping duration and costs according to different methods.


Guaranteed Arrival



3 business days or less



2 business days



Next business day





For more Shopbop shipping-related information, visit the Customer Service page and click on the SHIPPING tab to expand.

Shopbop FAQs

How can I redeem my Shopbop promo code online?

To redeem a Shopbop promo code online, simply visit the site and select a product you wish to buy. Now choose the size and quantity to add the item to the shopping bag. Once the product is successfully added to your shopping bag, a pop-up window will appear immediately on the screen. Click on the “Checkout” button found on the pop-up window to get through to the shopping bag.

You can find the promo code field on the shopping bag page, labeled as “Enter Promo Code”. Type the exact promo code in the box as you have received and click on the “Apply” button to redeem.

How can I receive my loyalty perks?

Shopbop will alert you about your perks or send them to you by email. Some of the perks are available at the checkout, and others are already applied as discounts on certain products, but whatever the benefit is, Shopbop will email you everything you need to make sure you get your perks.

Does Shopbop offer Amazon Prime-specific loyalty benefits and how to get that?

Yes, Shopbop offers Amazon Prime-specific loyalty perks, and you need to be a member of both Yours Truly Shopbop Rewards and Amazon Prime to get the perks. Make sure you link these two accounts so you can automatically start receiving Amazon Prime-specific loyalty benefits.

If you’re not sure how to link your Shopbop and Amazon Prime accounts, please contact Shopbop customer service and they will help you update your information.

How can I get Shopbop special offers?

Download The Shopbop App to avail of exclusive app-only offers and deals. Also, managing your rewards points is also easy with the official app of Shopbop.

Get in with Shopbop on social media sites like Facebook, Pinterest, and Instagram and know all the upcoming seasonal sales, flash deals, and promotions.

Alternatively, you can always check back on the current Koopy page you are on to find a list of active promo codes, deals, and discounts.

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