Sierra Customer Service


Live Chat Available

Explore the customer service page of Sierra's website for any assistance with your orders, account, shipping, billing, returns, email programs, products information, and other customer service issues.

Sierra Coupons and Deals 2024

  • Shipping is free in the USA on "Ship to Store" orders for in-store or curbside pick-up. Learn more here. Free Shipping
  • Sierra offers free curbside pick-up for online orders at select locations. Learn more here. Curbside
  • You can pick up your online order at select Sierra locations for free with the barcode on the arrival email. Learn more here. In-Store Pickup
  • Open a TJX Rewards Credit Card to enjoy discounts, get special invites, and earn 5% back in rewards on in-store or online shopping. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Sierra

Expired Offers

These offers had officially expired, but may still work.
Up to 75% Off
Epic Winter Clearance Up To 75% Less

More Ways to Save at Sierra

Check out the Clearance Deals - Browse through a wide selection of products listed on Clearance savings. You could find discounted products from leading brands like Kyodan, Carhartt, RBX, and the likes when you visit the Clearance section.

Grab the Online Offers - Whether it’s current deals, offers, or latest promotions, check them out all on the online offer page. Visit the page for the latest Sierra online deals, free shipping offers, and promotions.

Sign Up for the Newsletter - Enter your email on the email subscription box to sign up for the official Sierra newsletter service. Once subscribed, you will receive a one-time Free Shipping promo code. Also, all the updates on the latest products from top brands, markdowns, email exclusives will be delivered right to your mailbox when you sign up.

Compare the Prices - Sierra offers an exclusive price comparison feature on its website where current prices of the eligible products are compared to regular retail prices of the same or similar items at full-price department or specialty retailers. Compare the price and check how much you can save while purchasing Sierra merchandise.

Follow Sierra on Social Media - Connect with the brand on popular social media sites like Facebook, Twitter, Instagram, and YouTube to stay updated with all the ongoing offers, deals, and upcoming promotions.

Sierra Shipping Policy

Shipping Destinations and Methods

Sierra ships to all continental US addresses, including PO Box, and US Territories, APO/FPO, Alaska, and Hawaii. Aside from the standard delivery services, some larger items require delivery via truck. For APO/FPO or P.O. Box addresses, all orders will be shipped via Standard Service only.

Shipping Duration

See the list below for the shipping timeline:

Standard Ground

5-10 Business Days 


3-4 Business Days


2-3 Business Days

Shipping Costs

All US Shipping charges, including the US Territories, APO/FPO are listed below:

Based on order total




$0.00 - $25.00




$25.01 - $50.00




$50.01 - $75.00




$75.01 - $100.00




$100.01 - $150.00




$150.01 - $200.00




OVER $200




Check out the complete Sierra Shipping Policy for more details.

Sierra FAQs

How do I redeem a Sierra key code?

Redeeming a Sierra key or promo code in online shopping is easy. Simply visit the website and choose the product you wish to buy. Add them to your shopping cart and visit the Shopping Cart page for checkout.

You will find the key or promo code box on the Shopping Cart page right below the ORDER DETAILS section. Paste your keycode on the field that says “Apply a code” and click the “Apply” button. If a keycode has already been activated on your order, the keycode box will state "promo entered".

Can I use multiple Sierra keycodes on one order?

No. Only one keycode can be applied to an order. Keycode stacking is not available on a single order.

Does Sierra Keycode expire?

Yes, a keycode does expire. Keycode expiration dates can be found in the disclaimer section of each and every email.

How do I know about more Sierra offers?

Read the Sierra Blog to get more savings tips before you shop at Sierra.

Alternatively, you can check back on the Koopy page you are currently on for more Sierra offers, deals, and discounts.

Register New Account
Reset Password