Yellow Box Customer Service

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Read all the frequently asked questions about Orders, Shipping, and Returns when you visit the Yellow Box's FAQ page.

Yellow Box Coupons & Promo Codes 2024

  • Free standard shipping is applied to consumers of the 48 contiguous United States for all orders over $85. Learn more here. Free Shipping
  • Earn points on every purchase and get exclusive access to deals, like double point days, and more! Learn more here.
    Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
35% OFF
Get 35% Off yarns flip flops

More Ways to Save at Yellow Box

Shop Products on Sale - Check out the sale assortments of Yellow Box to purchase signature Yellow Box footwear on sale. Here, you can get your hands on a variety of fashionable casual shoes such as slippers, boots, flip flops, and more. Visit the link regularly for great deals.

Earn YBX Rewards - Enroll yourself in the YBX Rewards program and earn rewards points on qualified purchases, plus 500 bonus points when you sign up. Collect your points and redeem them to get exclusive coupons. Use the coupons to purchase eligible products on Click on the link to know the ways to earn points. You can also refer your friends for 500 bonus points.

Get Free Shipping - Yellow Box offers free standard shipping when you purchase something worth $85 or more. This free standard shipping is applicable to the 48 contiguous United States.

Yellow Box Shipping Policy

Domestic Shipping Methods

Yellow Box ships domestically to all 48 states Hawaii, Puerto Rico, Alaska, and APO/FPO/DPO addresses. No shipping methods are offered to PO Box addresses. Both standard and expedited services are available for 48 contiguous, whereas, for Hawaii, Puerto Rico, Alaska, and APO/FPO/DPO, only standard shipping is available. FedEx is the shipping partner of Yellow Box for all standard and expedited deliveries.

Shipping Charges and Delivery Time

Shipping Method

Delivery Time Order Subtotal Shipping Charge

Standard Shipping

3-7 business days

$84.99 or less


Standard Shipping

3-7 business days



Standard Shipping for Hawaii, Puerto Rico, Alaska, and APO/FPO/DPO

7-15 business days

No Minimum

Calculated at checkout

FedEx 2Day

2 business days (exc. weekend)

No Minimum

Based On Location

FedEx Overnight

Next Day (exc. weekend)

No Minimum

Based On Location

International Shipping

International shipping is available for Canada, Mexico, the United Kingdom, Australia, and the Philippines.

Click here to know more about Yellow Box shipping.

Yellow Box FAQs

How can I redeem a Yellow Box promotional code?

To redeem a Yellow Box promotional discount code, you must first add a product to the shopping cart.

Choose your footwear, select color, size, quantity, and other specifications if required, and click the “ADD TO CART” button.

Next, go to your shopping cart and review your order.

Click the “CHECK OUT” option to proceed.

Add your shipping information to the Checkout page and see the option “Discount Code”. See the screenshot below.

Enter your discount or coupon code into the box and click the “Apply” button to redeem.

Why is my Yellow Box discount code not working?

Check the following if your promo code doesn’t work:

  • Check the spelling of the code and if there’s any typo, fix that. Also, check whether you have used the right promo or discount code.
  • Check the expiry date of the code you’re using. If the code is expired, you cannot use that.
  • Check the terms and conditions of the code. Some codes can be product-specific while you may not use others in sale items. Other exclusions may also be there.
  • Only one discount code can be used, so if you have entered multiple codes, you cannot redeem them.

How to get the latest Yellow Box discount code and other offers?

You can find All the latest offers and deals of Yellow Box on the page you’re currently browsing. If you’re purchasing from the official online store of Yellow Box, you can definitely check out this page not only for the latest offers but for the promotional codes that can be applied for additional discounts.

Can I return an item for free if I’m not satisfied with the purchase?

Yes, has a free return purchase of 7 days where a consumer can return his/her purchased footwear within 7 business days of the delivery date. All you have to do is to click here to generate an RMA number for the FedEx return shipping label and drop off your return at any FedEx location after printing the return shipping label.
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