adidas Customer Service


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Browse through the FAQs on the Adidas online help page if you need help with:

  • - Online Orders
  • - Payment
  • - Shipping
  • - Products

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adidas Coupons and Deals 2024

  • Adidas offers free shipping to all Creators Club members. Learn more here.

    Free Shipping
  • Join the Adidas Creators Club to earn rewards, access exclusive products, enjoy free shipping, and unlock special benefits. Learn more here.

    Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
10% Off
Creators Club Members Offer: 10% off Soccer Gear.
30% Off Sweats, Loungewear, Hoodies, and Jackets
Get 30% discount on sweats, loungewear, hoodies, and jackets
Free Shipping
2 years ago 620 days left

Get Free Shipping on Superstan Sneaker.

Get Free Shipping on Superstan Sneaker.
2 years ago 620 days left

Superstar Was: $80.00 Now: $72.00.

Superstar Was: $80.00 Now: $72.00.

Expired Offers

These offers had officially expired, but may still work.
Up to 40% Off
Members Week: Up to 40% off select Articles.
Free Shipping
New Customer: Sign-up and Get 15% off Your First Order and Free Shipping.
15% Off
2 years ago Expired

Expired15% off Orders.

15% off Orders.
Up to 20% Off
Up to 20% off Select items.
Up to 40% Off
Up to 40% off Select Articles.
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adidas Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount yes 20% - 30%
Teacher Discount yes 20% - 30%
Military Discount yes 20% - 30%
Student Discount yes 15%

More Ways to Save at Adidas

Get Free Shipping Adidas offers free shipping and many more benefits to its Creators Club members on the purchase of items worth $100 or above. If you join the club, you can unlock free shipping once your order total reaches that mark.

Sign Up For Adidas Email If you sign up for Adidas email alerts, you will get a 15% off promotional code instantly. Also, you will get access to exclusive offers and codes, upcoming events, and so much more.

Join The Club Join the Adidas Creators Club, which is the membership program of Adidas, to grab member extras, hype access to limited-edition footwear and accessories, member-exclusive product launches, etc.

Shop Shoes And Apparel On Sale Visit the 'Sale' section on the Adidas official website to find new hundreds of discounted items, with most of the products priced below $50.

Adidas Shipping Policy

Shipping Options

Adidas offers Standard shipping options for both non-personalized and personalized products.

Deliveries are made via FedEx.

Shipping addresses outside the continental U.S. might cause a delayed delivery.

Shipping Duration

Shipping Methods

Product Category

Shipping Duration

Standard Shipping

Non-personalized Products

4 to 8 business days

Personalized Products

5 to 11 business days

Shipping Charges

Shipping charges are computed at the time of checkout. Free shipping is available for all Creators Club members on all orders.

Shipping Destination

Adidas ships to the continental United States and several international locations.

For further information on Adidas’ shipping policy, click here.

Adidas FAQs

How can I redeem the Adidas promo codes?

Visit the Adidas website, choose your required items, and add them to the ‘Shopping Bag’. After you have added the items to your bag, click the shopping bag icon on the top right corner of the webpage. After landing on the ‘Your Bag’ page, you will be able to see the items, quantities selected, and the price.

adidas promo code

On the right, you will get the ‘Enter Your Promo Code’ box. Enter the code in the box and press ‘Enter’ on the keyboard. Once applied, click ‘Checkout’.

You can sign in, create an account, or opt for guest checkout. Once you are on the ‘Checkout’ page, you will get the option of adding a shipping address, choosing a shipping option, and adding a payment method. Once done filling in the details, proceed further to place the order. On the checkout page, you will also see the option of adding the code. In case you have missed entering the code on the previous page, you can enter your code during checkout.

Why is Adidas’s promo code not working?

If your Adidas’s promo code is not getting applied, try the following –

  • Remove any unnecessary characters or spaces from the promo code entered mistakenly while typing.
  • Check the product eligibility for the promo code.
  • Ensure there is no violation of the terms and conditions of the promo code.
  • Ensure the promo code is valid.

How can I find out about Adidas’s promo codes?

You can visit the Adidas website and sign up. You can join Creators Club for promotional offers. You can also come back to this page for the latest updates on Adidas’s promo codes and offers.

What payment methods are accepted while purchasing from Adidas?

Adidas accepts credit cards, including Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, Affirm, Klarna, Afterpay, PayPal Express, and Adidas gift cards.

Does Adidas offer any special discount?

Yes, Adidas offers a special discount for military personnel, teachers, veterans, verified medical professionals, nurses, and first responders. You must verify your information, copy the code provided on verification and apply the same while ordering to get these discounts.

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