Amtrak Customer Service

1-800-872-7245

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Check out the FAQs on Amtrak's website for information about reservations, schedules, tickets, and baggage policies, among other important topics.

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Amtrak Coupons and Deals 2024

  • Amtrak offers Express delivery of tickets to the contiguous USA, Alaska, Hawaii, and Canada. Learn more here. Delivery
  • Amtrak lets customers pick up their tickets from the ticket office at any staffed Amtrak station. Learn more here. In-Store Pickup
  • Join Amtrak Guest Rewards to earn points, redeem rewards, and enjoy exclusive membership benefits. Learn more here. Rewards Program
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Up to 10% Off Day Out With Thomas Event Tickets
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Expired Offers

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$25 Credit Per Booking For AAA Members
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Amtrak Discount Plans

Type Availibility Discount Value
First Responder Discount no -
Teacher Discount no -
Senior Discount yes 10%
Military Discount yes 10%
Student Discount yes 15%

More Ways to Save at Amtrak

Join Amtrak Guest Rewards Join Amtrak Guest Rewards to earn points toward hotels, travels, and car rentals, among others. As an Amtrak Rewards member, you will enjoy 2 points per $1 on Amtrak travel, bonus points, companion coupons, discount coupons, special access, offers, and various other exclusive benefits. Earn more points to move up the tiers and enjoy even more benefits.

Check out the Online Deals Visit the linked page to check out the deals and promotions that Amtrak offers on its website. You can save up to 40% on Acela by booking early, get up to 45% off six tickets with Share Fares, and enjoy student discounts of up to 15%. The Deals page also has discounts and deals for veterans, active-duty military members, senior citizens, and kids.

Save with Everyday Discounts Check Amtrak’s website regularly for everyday discounts, including discounts for seniors, kids, veterans, military personnel, students, and passengers with disabilities. You can also find discounts for group travel, government employees, and Rail Passengers Association members. Amtrak offers generous discounts of up to 50% for different groups and professions.

Amtrak Ticket Options

Delivery Options

eTicketeTicket, the most convenient option, is available on almost all Amtrak train routes and Thruway connecting bus services. You will get your eTicket as a PDF file attached to the email receipt sent by Amtrak as well as in the app. Show the eTicket barcode and a valid ID to the conductor or print it before reaching the station.

Quik-Trak KioskYou can find a Quik-Trak kiosk at most major Amtrak stations. You can make new reservations, purchase tickets, and pick up tickets from a kiosk. To print your tickets at a kiosk you will need your credit card to activate the kiosk.

MailIf you have made reservations but have not received your eTicket then Amtrak will mail your tickets to addresses in the USA and Canada for no additional charge. Tickets must be purchased 9 days before the date of departure to be sent via mail within the continental US. For Alaska, Hawaii, and most addresses in Canada, tickets can be sent via mail if purchased at least 15 days before travel.

Express DeliveryExpress delivery of tickets may be requested for an additional charge and is available only for addresses in Canada and the USA, including Alaska and Hawaii. For express delivery to Canada and the US, reservations must be made at least 6 days and 4 days before travel, respectively.

Onboard PurchaseIn limited situations you can purchase your tickets onboard by paying in cash. For boarding at unstaffed stations, you can buy tickets with credit cards at Amtrak.com or on your mobile phone before boarding. Credit cards are accepted on Capitol Corridor trains only for no surcharge. Provide the conductor with a valid email id, billing address, relevant personal details, and payment information to be entered into the mobile app.

Onboard PickupIf you had paid for your tickets in advance but the departure station is closed at the time of your departure and there is no other delivery option then you can pick up your tickets from a conductor. Amtrak’s online booking system determines whether you are eligible for this option based on your itinerary. Eligible passengers will be presented with the option of an onboard pickup during the booking process.

Delivery Destinations

Tickets cannot be sent by mail to locations outside Canada and the US, including APO/FPO addresses, Puerto Rico, the US Virgin Islands, and other US territories. Express delivery is not available to P.O. boxes.

For more details, click here.

Amtrak FAQs

How do I redeem an Amtrak promo code?

To redeem an Amtrak promo code, visit Amtrak’s website and enter your travel details on the homepage to find trains. Once you have entered the details correctly, click the “Travelers” option to select the number of travelers and use any applicable discounts, including promo codes.
amtrak coupon code
Enter your coupon or promo code in the “Promo Code” box as shown in the screenshot above, and click “Done” to redeem the code. Then, click on “Find Trains” to search for available trains and your promo code will be applied to your booking during checkout.

What should I do if my promo code fails to redeem?

If your promo code fails to redeem, check the expiry date of the code to make sure that it was valid at the time of application. Correct any typing errors such as wrong letter cases, spelling mistakes, and unnecessary spaces. Read the terms and conditions of the promo code to ensure that your booking qualifies for the promotional offer.

What payment methods does Amtrak accept?

Amtrak accepts American Express, Diners Club, Discover, JCB, MasterCard, Visa, Universal Air Travel Plan, and China Union Pay credit or debit cards. Amtrak does not accept traveler’s cheques or money orders and only accepts personal or cashier checks for group travel.

Where can I find Amtrak coupons and promo codes?

Join Amtrak Group Rewards to receive the latest offers, deals, travel tips, and other promotional emails from the company.

For all the latest Amtrak coupons and promo codes, frequently check this Koopy page you are currently reading.

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