ASOS Customer Service

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ASOS has an informative customer care section online that you can visit for help regarding order issues, delivery options, returns, payments, promotions, and other technical issues.

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ASOS Coupons And Deals 2024

  • ASOS offers free Standard shipping on orders over $50 in the USA. Learn more here.

    Free Shipping
  • ASOS offers a Premium Delivery service within the mainland USA for an annual charge. Learn more here.

    Delivery
  • Join ASOS to get the latest updates on discounts, sales, and new products. You will also enjoy birthday treats and tailored rewards.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Free Next Day Delivery on $150+ Orders
Sale
Copy and paste this code at ASOS
GET DEAL
SHOW COUPON
Free 2-day Express Shipping on $85+ Orders
Sale
Copy and paste this code at ASOS
GET DEAL
SHOW COUPON
20% Off
Deal
2 years ago

20% off everything

20% off everything
Up to 60% Off
Deal
2 years ago

Up to 60% off 600

Up to 60% off 600
20% Off
Deal
2 years ago

20% off Full Price

20% off Full Price
70% Off
Deal
Final Reductions - Up to 70% off
25% Off
Deal
2 years ago

25% OFF storewide

25% off Everything when you spend $200
20% Off
Deal
2 years ago 1105 days left

20% off Everything

20% off Everything
Up to 20% Off Your Order
Sale
Copy and paste this code at ASOS
GET DEAL
SHOW COUPON
Up to 83% Off Top Picks
Sale
Tip: No code needed!
Up to 70% Off RRP Outlet Designer Brands
Sale
Tip: No code needed!
Free Shipping When You Spend Over $49.99
Sale
Tip: No code needed!

Expired Offers

These offers had officially expired, but may still work.
30% Off
Deal
2 years ago Expired

Expired30% OFF Partywear

30% OFF Partywear
20% Off
Deal
APP only 20% off everything
20% Off
Deal
2 years ago Expired

Expired20% off Everything

20% off Everything
25% Off
Deal
ot valid on orders delivered to the UK, Republic of Ireland, Australia, France, Germany, Austria, Russia and US.
30% Off
Deal
Valid from 8am Monday 9th Sept – 8am Friday 13th Sep
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ASOS Discount Plans

Type Availibility Discount Value
Senior Discount no -
Teacher Discount no -
Military Discount no -
Student Discount yes 10%
Military Discount no -

More Ways to Save at ASOS

Get Rewards And Loyalty Points - ASOS works with a wide range of loyalty points and cashback websites, including Top CashBack, Quidco, Asperity, Velocity, Rewards Central, and Easy Fundraising. You can get additional discounts on these sites.

Grab Black Friday And Cyber Monday Discounts - Black Friday is ASOS’ biggest sale of the year. All of the biggest brands: Adidas hoodies, The North Face jackets, Topshop dresses, and Polo Ralph Lauren sweaters go on sale during this period. It also includes all the homegrown labels like ASOS DESIGN, ASOS 4505, and ASOS Luxe. You can also explore Cyber Monday deals and other special offers throughout the year.

Get The Student Discount - Students get a 10% discount on ASOS product purchases. You just need to complete a form to get your unique student discount code right away.

ASOS Shipping Policy

Shipping Options

Asos offers Standard, Express, and Next Day shipping options.

Next-Day Delivery is not available to P.O. Boxes and APO/FPO addresses. Deliveries to P.O. boxes and APO/FPO addresses are available only via Standard shipping.

International shipping is provided to some locations.

Shipping Duration

Standard It takes 3 to 6 business days for the order to be delivered. Business days refer to days excluding weekends and any holiday.

Express It takes 2 business days for the order to be delivered after it has been placed.

Next-Day Order is delivered the next business day.

Shipping Charges

Shipping Method

Order Value Shipping Charge

Standard

$50 or less

$4.99

Over $50

Free

Express

Minimum value met as per zip code

Free

Minimum value not met

$7.99

Next-Day

Premium Delivery customer* and order of $15 or more

$4.99

If not a premium delivery customer*

$14.99-$19.99

*Note: Premier Delivery is available at a subscription of $19 a year. 

Shipping costs vary based on zip codes and finally calculated at the time of checkout based on destination and the delivery option selected.

Shipping Destination

Asos ships within the  United States, and multiple other locations. To check whether your zip code is deliverable, click Check your zip code.

For more information on Asos’ shipping policy, click here.

ASOS FAQs

How can I redeem an Asos promo code or coupon?

You can add items to your cart. After adding, click on the cart icon on the top right corner of the webpage. A drop-down will appear. You can select ‘View Cart’ or ‘Checkout’ and once you checkout, you can proceed as a registered customer or without registering. Once on the checkout page, you will see the option of choosing your ‘Shipping Country’. 

asos promo code

Once selected, right below it will be the ‘Promo/Student Code or Vouchers’ option. Select the ‘Promo/Student Code’ tab and enter the promo code in the ‘Add a Promo/Student Code’ box. Once entered, click ‘Apply Code’. 

When the coupon is applied, you proceed with adding an email address, your delivery address, selecting a suitable delivery option, and making the payment to place the order.

Why cannot I use my promo/coupon code?

If the promo code is not working, try the following:

  • Check for spaces in between, before, or after the characters of the code and upper or lowercase errors.
  • Look for any violation of the terms and conditions.
  • Ensure that the products you selected are eligible for the special offer.
  • Make sure the coupon or promo code has not expired.

Can I get an Asos Student discount?

Yes, you can get a student discount if you are a student and have signed up on UNiDAYS. You will also have to validate your student email address. Once you adhere to these, you will get 15% off.

Can I use multiple promo codes on a single order?

No, you will be able to apply only one promo/discount code per order. There is a limit of one per order. So, you are requested to use the rest of the promo codes with different orders.

Can I purchase gift vouchers using the discount code?

No, you cannot purchase a gift voucher with your promo/discount code. You are requested to select a valid payment method for purchasing a gift voucher.

What payment methods are accepted at Asos?

The payment methods accepted by Asos include Visa, MasterCard, Visa Electron, Delta, American Express, PayPal, Klarna, Google Pay, and Apple Pay.

How can I find out about ASOS promo codes?

You can check the company website, follow the company’s social media pages, or subscribe to newsletters for regular updates on promo codes. You can also visit this page for the latest updates on the promos and discounts given by Asos.

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