B&H Photo Customer Service


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B&H Photo also has a rich help center that answers many questions on these topics and more:

  • - Order Status
  • - Shipping & Returns
  • - Discounts & Rebates
  • - Rewards & Gift Cards

Visit the B&H Photo Help Center here.

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B&H Photo Coupons & Promo Codes 2022

  • Most B&H Photo orders over $49 qualify for Free Expedited Shipping to the contiguous USA. Learn more here.

    Free Shipping
  • B&H Photo offers In-Store Pickup within 30 Minutes of ordering. Learn more here.

    In-Store Pickup
  • All B&H Account Holders earn Reward points every time they shop for eligible merchandise. Learn more here.

    Rewards Program
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20% Discount on Select Items
2 years ago

B&H Photo

20% discount on Select Items

B&H Photo Discount Plans

Type Availibility Discount Value
First Responder Discount no -
Teacher Discount yes 10% - 50% (for EDU Advantage Members only)
Senior Discount no -
Military Discount no -
Student Discount yes 10% - 50% (for EDU Advantage Members only)

More Ways to Save at B&H

Check the DealZone The DealZone on the website allows you to check for special offers that are present only for a limited time. These are instant discount offers available for a few hours and keep changing from time to time.

Save with Featured Savings You can purchase items in this section at a discounted price. This offers special discounts, deals, and rebates which helps you save a lot.

Get Free Shipping on orders You can get a free shipping service on most orders if your order is more than $49.

Create an account for rewards You will be able to earn reward points when you sign up and keep purchasing. For every qualifying item you purchase, you will be rewarded a 16-digit reward point/gift with a PIN which you can redeem on further orders. Moreover, when you sign up with your email address, you can get notified about the latest promotional offers, special deals, and discounts.

Apply for EDU Advantage membership If you are a student, you can apply for a free EDU Advantage membership to get student discounts from B&H.

Follow B&H On Social Media – Follow the brand on Facebook, Twitter, Pinterest, YouTube, Flickr, Tumblr, and Instagram for the latest updates on deals, discounts, offers, and promotions.

B&H Shipping Policy

B&H Shipping Options

Shipping Type Shipping Time Shipping Locations P.O. Boxes
Standard 1 to 7 business days All over the USA and US territories No
Expedited 1 to 3 business days All over the USA and US territories No
Low-cost 1 to 7 business days All over the USA and US territories No
Store Pickup In 30 minutes NYC SuperStore, New York No
White-Glove Delivery By appointment within 7 days The USA only No
USPS Vary according to location The USA only Yes

Free Shipping

  • Expedited ShippingMost orders totaling over $49 qualify for free shipping to the contiguous US states.
  • Standard ShippingMost products, including orders below $49, are shipped for free to the contiguous US states.
  • Store Pickup If you live in or near New York or visiting the city then select ‘Store Pickup’ at checkout to pick up your order for free from the B&H SuperStore within 30 minutes of ordering. Carry your pickup number sent via email and a photo ID to the store.
  • Shipping for Truck ItemsFree for trucking of overweight and/or oversized items to the contiguous USA.
  • Standard Truck Delivery Includes curbside delivery and delivery to your home.
  • Standard Inside DeliveryPackage delivered inside your house, including one flight of stairs either inside or outside the house.

Shipping Locations

B&H ships all across the contiguous 48 US states and US territories, including Alaska, Hawaii, Puerto Rico, and others. The store also ships to international locations, except Cuba, Iran, North Korea, Sudan, Syria, and Uganda.

To know more about B&H shipping locations, costs, and policy, click here.


How can I redeem a B&H promo or coupon code?

Visit the B&H website and select the items you want to purchase. Once selected, add them to your cart and click on the cart icon on the top right corner of the webpage to go to the ‘My Cart’ page.

bh promo code

On this page, you can view all the items in your cart and can add a ‘SquareTrade Protection Plan’ if you get the option. On the right side of the page, you will see a ‘Promo Code Applied’ box. Enter the coupon in the box and click ‘Apply’. Ensure that the item is eligible for the application of a promo code because not all items have this promo code box on the cart page. 

Once applied, click ‘Begin Checkout’. On the checkout page, fill in the address details along with your contact number and email address and click ‘Place Order’. On the next page choose an appropriate payment method, enter the necessary details, and complete the process.

Why cannot I use the B&H promo code?

If your B&H promo code is not successfully applied, look for the following –

  • There should not be any violation of the terms and conditions.
  • There should not be any space between letters or wrong usage of the upper or lower case while entering the promo code.
  • The item has to be eligible for the application of the promo code.
  • The promo code should not expire.

How can I redeem the B&H gift card or reward?

Click on the cart icon on the top right corner of the webpage after you have added the items you want to your cart. Once you click, you will land on the ‘My Cart’ page. On this page, you can view all the items you have selected to purchase. Once you check and confirm the orders, click ‘Begin Checkout’. Once you have filled in the address details along with your contact number and email address, click ‘Place Order’.You will be directed to the payment page. You can make payment using your credit/debit card, Payboo Cards, B&H financing, PayPal, or PayPal credit. Once you have filled in the payment information, scroll down further and you will get the ‘Use a B&H Gift Card/Rewards Code’ option. Click the ‘Use a B&H Gift Card/Rewards Code’ option and two boxes will appear where you can type in the 16-digit card or reward number along with a PIN. Once you have entered the same, click ‘Apply’. Click ‘Place Order’ after completing all steps.

Why is my B&H gift card not working?

If your reward point is not applied successfully, you should ensure to avoid typing errors, check the terms and conditions of the card, avoid violations, check if the items you are purchasing are eligible for the gift card, enter the correct number or PIN.

How do I view my B&H Rewards points?

You can log into the B&H site and visit the ‘My Account’ page. Select ‘Gift/Rewards Card Balance’ from the left-hand navigation menu. Enter the Rewards card numbers and your PIN to check your balance.

Is there an expiry date for my B&H Gift Card?

B&H Gift Cards never expire. Furthermore, no fees are charged. However, the B&H Rewards points received on online purchases expire within 6 months from the date when they were provided.

What payment methods can I use for online purchases from B&H?

The payment methods accepted by B&H for online purchases include MasterCard, Visa, Discover, American Express, China Union Pay, Diners Club International, JCB, PayPal, PayPal credit, Apple Pay, Google Pay, B&H Payboo credit card, B&H Financing credit card.

How can I find more about B&H deals and offers?

You will be able to get more updates on deals and discounts if you subscribe to the B&H newsletters and keep checking the website from time to time.You can also keep visiting this page for any latest promotional updates offered by B&H.

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