Design Within Reach Customer Service


Explore the customer service section of Design Within Reach's website to learn more about ordering, payments, shipping, returns, and exchanges, among other important FAQs.

Design Within Reach Coupons & Promo Codes 2024

  • Design Within Reach offers free FedEx shipping within the contiguous USA on eligible orders of $100 or more. Learn more here.

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  • Expired
Sorry, there are currently no active offers available for Design Within Reach

Expired Offers

These offers had officially expired, but may still work.
Free Shipping
From furniture to accessories, save 20% on top in-stock designs. Plus, Free Shipping sitewide on orders $1,500+.
20% Off
Enjoy 20% Off Newly Added Markdowns!
20% Off
2 months ago Expired

ExpiredMemorial Day Sale: Save 20%

Enjoy 20% off in-stock furniture for every room, indoors + out. Plus Free Shipping sitewide on orders $1,500+.
Free Shipping
2 months ago Expired

ExpiredSave 20% + Free Shipping

Save 20% and enjoy Free Shipping on Herman Miller® designs by modern masters such as Eames, Nelson, and Noguchi.
Free Gift
Save 20% and enjoy Free Shipping on Herman Miller® icons like the Eames Lounge Chair and Noguchi Table.
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More Ways to Save at Design Within Reach

Sign up for Emails Follow the link to Design Within Reach’s website and scroll down to the footer section of the homepage to sign up for email offers. Once you subscribe to the company’s newsletter, you will receive special offers, studio events, new collections, product launches, upcoming sales, and marketing updates, among various other promotional emails from Design Within Reach.

Check the Clearance Section Design Within Reach frequently offers seasonal sales and clearance deals on its online collection throughout the year. Visit the linked page and browse through the clearance section of the company’s website to discover exciting deals on a wide range of furniture and other items. When you shop from the clearance section, you can enjoy generous discounts of up to 60% on select home décor items.

Follow on Facebook Follow Design Within Reach on social media to get updates from the company about its products and promotional offers. When you follow the company’s Facebook page, you may find special deals, occasional offers, sale alerts, limited-time discounts, new products, and home décor inspirations, among other promotional posts from Design Within Reach.

Design Within Reach Shipping Policy

Shipping Options

Design Within Reach offers FedEx, Threshold, and In-Home delivery options for customers in the USA and Canada. While small items ship via FedEx, orders containing furniture or larger items will ship via Threshold or In-Home delivery services. The available shipping options for an order will be listed at checkout based on the items in that order.

Shipping Duration and Charges

The table below lists the estimated delivery durations and the shipping charges for the different shipping methods.

Shipping Destination

Shipping Method

Estimated Delivery

Shipping Charge

The Contiguous USA


Within 3 to 10 business days

Starting from $9.50


Within 1 to 3 weeks

12% of the order total


Depends on the shipping address

$349 to $599 per trip

Alaska, Hawaii, & Puerto Rico



12% of the order total



12% of the order total



$949 to $1049

Orders shipping to an island will incur an additional charge of $150 for Threshold and In-Home deliveries.

Shipping Destinations

Design Within Reach ships orders throughout the USA, including Alaska, Hawaii, and Puerto Rico, as well as to Canada. The online store does not ship orders to P.O. boxes, hotels, or APO/FPO/DPO addresses.

Free Shipping

Design Within Reach offers free FedEx shipping within the contiguous USA on orders of $100 or more, excluding select dining furniture.

For more information about Design Within Reach’s shipping policy, click here.

Design Within Reach FAQs

How do I redeem a Design Within Reach coupon or promo code?

To redeem a Design Within Reach coupon or promo code, visit the company’s website and select the item(s) you want to order. Choose the item specifications and add them to your shopping cart. Once you are ready to order, click the shopping bag icon on the top right side of the web page and proceed to checkout.
dwr coupon code
On the checkout page, click “Apply Promo Code” under the order summary and enter your promo or coupon code in the “Promo Code” box as shown in the screenshot above. Click “Apply” to redeem the code. Once the code has been successfully redeemed, complete the checkout process to place your order.

What do I do if the code does not redeem?

If the code does not redeem, check the code’s expiry date to make sure that you used a valid code. Correct typing mistakes such as letter case errors or wrong spellings and try to redeem again.

Read the terms and conditions of the coupon or code to determine whether your order is eligible for the promotional offer. Additionally, ensure that all the items in your cart also qualify for the promotion.

What payment methods does Design Within Reach accept?

Design Within Reach accepts American Express, Discover, MasterCard, Visa, and PayPal for online purchases.

How can I get Design Within Reach coupons and promo codes?

Sign up for Design Within Reach’s newsletter to receive special offers, product updates, sale alerts, and other promotional emails from the store.

You can also get the latest Design Within Reach promo codes and coupons on this Koopy page you are currently viewing.

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