How Can You Save More On Forever 21?
Back To School Deals – These offers are valid on select items at participating Forever 21 locations and online at Forever21.com. These offers are valid on select items on the Back To School Deals Page only.
Sign Up For Email – Sign up for Forever 21 email newsletter to get 20% Off your online order as well as updates on special sales and promotions.
Student Discounts - You may wish to visit myunidays.com where you’ll be able to access all of our current discounts and promotions.
Forever 21 Sale – This section is the best way to stay on trend for much less. The Sale section covers all departments and often has internal pop-up sales offering extra savings on already discounted products. Get more and spend less.
Forever 21 Shipping And Return/Refund Policies
Forever 21 orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date. Orders that are placed on the weekend and select holidays are processed on the next business day.
Forever21.com ships to all 50 United States, the U.S. territories, P.O. Boxes and APO/FPO addresses. U.S. territories include American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands.
Forever 21 shipping options and rates for U.S. delivery addresses in the 48 continental states are as follows:
|Order Amount||Standard ground shipping
(1-7 business days)
|$0 ~ $49.99||$5.95|
|Order Amount||Express shipping
(2-3 business days)
|Order Amount||Next-Day Saver shipping – 1~2 days
(next business day on orders placed before 11 AM PST)
|$0 ~ $74.99||$24.95|
Forever 21 Free Shipping
You can receive free standard shipping with a minimum online purchase of $50 or more at Forever21.com. Minimum purchase must be met in a single transaction, after any applicable discounts, before taxes, and any applicable shipping fees.
Forever 21 Return Policy
To begin your return and create a prepaid label, visit Forever 21 Returns Site or sign into your account and click 'My Orders' to select the order that you would like to return. After you selected your order, click "View Details" then click "Return" and complete the provided return instructions.
Your Order Confirmation email will provide you with an Order Number. The Returns Page will request your Order Number and billing zip code used on the online purchase. Once you enter the site:
Select the items you wish to return and select the reason why you are returning the item
Follow the instructions on the prepaid shipping label pop-up
Review your Return and make sure the information on the Return Summary is correct then select "Submit"
Note that the cost of each return prepaid shipping label requested will be deducted from your refund amount. In addition, any shipping charge paid by you is non-refundable unless you received damaged, defective, or the wrong item(s).
Forever 21 Refund Policy
Forever 21 refunds are issued in the original form of payment. Allow 2-3 weeks from the return ship date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement.
If you made your purchase using a gift card, e-gift card, or store credit, refunds will be issued to the original card that was used. The refund amount will include only the amount paid by you after any discount or reward credit was applied to the returned item(s) and it will not include any shipping charge paid by you unless you are returning a damaged, defective, or the wrong item was sent to you.
For further assistance, you can call at (888) 494-3837 for U.S. and Canada, or (213) 741-8257 for International shoppers. You can also contact Forever 21 through their customer service portal.
Get In Touch With Forever 21
You can use the Chat Support option to get live responses.
Online chat support is available on:
- Monday – Friday: 8:00 am - 5:00 pm (PST)
- Saturday: 7:00 am - 4:00 pm (PST)
- Sunday: 7:00 am - 4:00 pm (PST)
You can also call Forever 21 at 1-888-494-3837 or at 1-213-741-8257 (for international shoppers).
If you wish to connect with Forever 21 on social media, you can follow them on Facebook or get in touch with Forever 21 Help on Twitter. You can also check out the Forever 21 latest designs on Pinterest or tune in to the latest trends on Instagram. You may also subscribe to Forever 21 YouTube channel.
Forever 21 Deals and Coupons FAQ
How to redeem Forever 21 promo codes?
Find a Forever 21 coupon, and copy the coupon code. Click on your cart, and proceed to the checkout section. Paste or type the Forever 21 coupon code in the promotion code box and click "Apply." Your savings from the Forever 21 coupon code will be applied to your order.
Where can I purchase, redeem and/or ship a Forever 21 Gift card/E-gift card?
Forever 21 Gift cards/e-gift cards are only available for purchase and redemption at any Forever 21 store location in the U.S and U.S territories or forever21.com for US purchases only.
Forever 21 can only ship purchases of gift cards/e-gift cards to the U.S or U.S territories. Forever 21 gift cards/e-gift cards are only sold in U.S currency.
How do I redeem my gift card / e-gift card/store credit online?