Free People Customer Service


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Free People also has a rich help center that answers many questions on these topics and more:
  • - Ordering and Payment
  • - Shipping Information
  • - Returns & Exchanges
  • - Wholesale Inquiries
  • - Membership FAQs
Visit the Free People Help Center here.

Free People Coupons And Deals 2023

  • Free People offers Free Standard Shipping to the USA, Australia, and Canada on orders over $100 USD. Learn more here. Free Shipping
  • In-store pickup is available when you bring the order confirmation email and valid photo ID  to the nearest Free People store. Learn more here. In-Store Pickup
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Free People

Expired Offers

These offers had officially expired, but may still work.
Up to 50% Off
This promotional offer is valid on all products
Free Shipping
This offer is valid on all products (On Min. Purchase of $150. On Mobile App only)
Free Shipping
This voucher is valid on all products (On Min. Purchase of $150. Only for App users)
Free Shipping
This discount is applicable on all products (On Min. Purchase of $150. Only using Mobile App)
Free Shipping
Applicable on all products (On Min. Purchase of $150. Only for App users)
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Free People Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Free People

Check Current Promotions Check out Free People’s current promotions on its website by following this link to get sizeable discounts, savings deals, and other exciting offers. Visit the page regularly so as not to miss out on any generous promotion.

Shop From The Free People Sale When you shop from the Sale section of Free People’s website, you not only get a wide variety of trending styles and products but also get them at considerably discounted prices. You can shop sale items by category, price, and size.

Download the Free People App Download the Free People mobile app from the App Store to enjoy free Express shipping in the US on orders over $150. However, the app is only available for iOS devices currently.

Enjoy Free Standard Shipping Enjoy free Standard shipping and returns on all US orders for no minimum order value. No need to sign up or use a promo code. Simply, add items to your cart and select Standard shipping to save on shipping charges.

Apply For Free People Wholesale If you have bulk orders for corporate events or other purposes and want to save money by purchasing in bulk then Free People has just the thing for you. Check out Free People’s Wholesale department and apply online to become a wholesale and save considerable money on bulk orders.

Free People Shipping Policy

US states and territories, APO/FPO addresses

Free People offers free standard shipping services throughout all US States and APO/FPO addresses on orders over $100 USD. Anything below $100 USD will incur an additional shipping cost of $7.95 USD per order. Buyers can also choose Express or Overnight shipping services for quicker delivery.

International Shipping

Free People ships orders to over 100 international destinations worldwide. 

Freight Shipping

Freight shipping service is only applicable for furniture and oversized items. Additional shipping and handling costs may include in freight delivery.

Estimated Delivery Time and Cost

Standard Shipping Service usually takes 5-7 days to deliver, while you can also expedite your shipments via Express and Overnight Shipping Services. Additional costs will incur for expedited shipping. The full chart of delivery timing and price is given below.

Shipping Method

Estimated Delivery Time


Standard Shipping on orders below $100 USD

5-7 business days

$7.95 USD

Standard Shipping on orders $100+ USD

5-7 business days


Express Shipping

2-3 business days

$10 USD

Express Shipping on app orders $150+ USD

2-3 business days


Overnight Shipping

1-2 business days

$20 USD

For more shipping-related information, check out the Shipping Terms and Conditions of Free People.

Free People FAQs

How can I redeem a Free People promo code?

To redeem a promo code, navigate through the variety of products and choose one.

Select your size and quantity and put that item in the bag.

Click on the option CHECK OUT and you will be directed to the shopping bag.

On the shopping bag, you will see the Promo Code section underneath the Order Summary.

Click on the option to expand and put your promo code into the box to apply.

What to do in case the promo code doesn't work?

If you are having trouble regarding the promo code, check the following:

  • Type the exact promo code text as received. We will recommend copying the text and pasting it.
  • Omit the redundant spaces in between letters.
  • The Promo code might be case-sensitive, so check for it.
  • Check for the expiry date and possible offer exclusion. Not all promo codes are redeemable on every product.
  • If the problem still persists, contact Free People’s helpline for professional assistance.

How can I avail free express shipping at Free People?

You can avail of free express shipping on your first order when you sign up for the Free People email newsletter subscription. Just scroll down any page of the website and put your email address to submit. Also, you can download the Free People app and get free express shipping on orders over $150. The offer is only valid for US addresses.

How can I find out more Free People deals online?

Check out the Free People Sales where hundreds of products are available at discount.Opt for the Email Subscription to receive Free People offers, and promotions regularly.

Keep visiting the page you’re currently on to enjoy an updated list of promo codes, deals, and discounts.

What is Free People UP membership?

Free People UP is a premium membership program where members can enjoy a flat 15% discount on every purchase in the leading brands like Free People, Anthropologie, and Urban Outfitters. The discount is available for both online and in-store purchases.
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