H-E-B Grocery Customer Service

(800) 432-3113

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H-E-B Grocery has a rich Help Center that answers most questions on topics such as Online Ordering, Pickup, Home Delivery, Ship-to-home service, Payment Methods, Coupons & Discounts, and more. Visit the H-E-B Grocery Help Center here.

H-E-B Grocery Coupons & Promo Codes 2024

  • With H-E-B Home Delivery service, get your groceries delivered right to your doorstep. Learn more here. Delivery
  • FREE Curbside pickup is available on any order. Just locate the parking spot at your H‑E‑B store after placing your order online. Learn how it works. Curbside
  • Join the Points Club Rewards program & earn points for every dollar you spend at H‑E‑B stores. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
$10 OFF
2 years ago

$10 Off Orders $65+

Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.
$25 OFF
2 years ago

Extra $25 Off $99.99+

Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.

More Ways to Save at H-E-B Grocery

Check Out the Weekly Ads - H-E-B Grocery offers new deals and offers every week. Check out the H-E-B online weekly ads that allow you to save and add items right to your cart or your shopping list. Visit the site, click on the current weekly ads and navigate through the digital flyers to snap up some great offers. You can click on every deal to check them in detail.

Shop the Clearance Section - H-E-B Clearance deals come with generous discounts of up to 50% on multiple categories of products. Visit the section and you can find markdowns on beauty, apparel, baby, pantry, and other lifestyle products throughout the year. shop by category and save on every order.

Download the Mobile App - Download the My H‑E‑B App available for android and iOS and get exclusive app-only deals and discounts. Also, through the application, you can clip and redeem digital and printed coupons easily. Download the app, login or create an account and start selecting coupons. Then, use the barcode scanner and scan an item's barcode to save instantly at checkout with your mobile number and PIN.

Get the Points Club Membership - Sign up for the Points Club Rewards program and earn points for every dollar you spend at Waco H‑E‑B stores, including groceries, H‑E‑B Gasoline, Pharmacy, and Business Center transactions. These points then turn into H‑E‑B Dollars and can be used to redeem towards purchases throughout the store. You can also collect bonus points on purchases made during special Bonus Point events.

H-E-B Grocery Delivery Policy

Delivery Methods, Time, and Charges

H-E-B delivers orders via Home and Curbside Delivery services. You can either get your groceries delivered right to your doorstep or opt for Curbside pickup service. All orders ship out within 2 business days and additional time is needed for delivery. For exact shipping, delivery, and handling charges, check the billing page at checkout.

Doorstep Delivery

H-E-B offers a contactless Doorstep Delivery service where an assigned delivery guy leaves all groceries at your front door, and you are notified of the arrival of your orders right away. No customer signature is required for Doorstep Delivery. 

Curbside pickup

For Curbside pickup, simply schedule your time after placing your order online, locate the parking spots designated for curbside pickup at your H‑E‑B store. Then, text the number indicated on the sign to let the store know you’ve arrived and on-duty staff will load your groceries straight into your car.

For more info on H-E-B Delivery, click here.

H-E-B Grocery FAQs

How to redeem an H-E-B promo code online?

To redeem a digital promo code, first, log in to your H-E-B account and start adding items you wish to purchase to your shopping cart. Once you are done with product selection, go to the shopping cart and find the promo code bar on the right, below the “Start Checkout” button.

Now, enter a valid promo code and it will be redeemed once you click the “Start Checkout” button to proceed.

Does H-E-B Grocery accept a printed coupon in-store?

Yes, H‑E‑B accepts valid printed coupons in-store purchases. All printed coupons should be legible and have a bar code image attached with it to scan. If you have a tangible paper coupon with you, simply present that at any participating store’s register to scan and redeem. To know more, check out the H‑E‑B Coupon Policy.

How do I know more about H-E-B Grocery savings and promotions?

You can click here to know more ways to save at H-E-B and find multiple tips and tricks for in‑store savings like yellow coupons, Meal Deals, Combo Locos, and more. If you’re having trouble clipping a coupon, H-E-B will help you to clip coupons to online orders.

Sign up for the H-E-B Grocery Email List and receive exclusive email-only savings & updates. Simply visit the website and scroll down to the footer section to find the box to enter your email and subscribe.

Check back on this current Koopy page regularly to check the updated coupons, promotional offers, and deals. You can bookmark the page you are currently on for faster surfing.

Can I redeem more than one coupon or promo code per item?

No, you can only redeem one discount code, either digital or paper, per item. Coupon stacking may not be available at H-E-B Grocery online purchases.

What is a digital coupon text offer?

Digital Coupon text offers are exclusive offers where you will receive and be notified by text.  These offers are redeemable at the checkout by entering your 10-digit mobile phone number and 4 digit PIN at the payment terminal. These coupon discounts will then be applied to your account.

What can I do if I forget my digital coupons mobile phone number?

If you can’t remember which mobile phone number you signed up with, you may log into your online account or the H-E-B mobile app and view your account details. Alternatively, you can call the H-E-B Customer Service Center at 1-855-803-0611.
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