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10% Off
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More Ways to Save at Illesteva
Book A Complimentary Appointment - Now you can book an online style appointment at Illesteva for free to get the VIP treatment at home. One of Illesteva’s in-house frame stylists will help to find your perfect fit virtually. So, meet with a virtual stylist and have expert consultation absolutely free.
Return Your Frame for Free or Exchange It - If you’re not satisfied with your frame, let the company know about that and a company stylist will suggest an exchange or you can return that for free within 10 days of the purchase. Illesteva will send you a prepaid return label and refund the full amount later.
Get A Complimentary Re-fill - If your prescription is filled and it does not feel correct, you have 30 days to contact Illesteva and the company will offer one complimentary re-fill.
Join the Mailing List - Join the mailing list of Illesteva and stand a chance to win an Illesteva’s signature frame. No purchase necessary to enter or win, Illesteva will select one winner per month and contact them by email. Plus, the company will send all the email notifications about promotional events and special offers.
Illesteva Shipping Policy
Free Shipping
Illesteva offers free UPS SurePost shipping for all domestic orders above $125.
Domestic Shipping Options and Delivery Time
Illesteva ships domestically to the addresses of the United States via UPS SurePost shipping. All orders are processed and shipped on business days only. The company doesn’t ship on weekends and national holidays and to any PO Box addresses. Add additional 10 business days to get your hands on prescription orders as they take longer to deliver. A signature upon delivery is required for all orders.
International Shipping
Illesteva also ships internationally to various countries except for the EU, Russia, China, and Iran. All international orders are shipped via DHL from Illesteva’s Miami warehouse within 3 business days and it will take approximately 10 days to arrive at the international destination. Prescription orders take 10 business days more to arrive. Illesteva offers $39 international shipping worldwide (except Russia, Iran, and China) and $10 shipping to Canada. All international orders are subject to surcharges.
To read more shipping and delivery-related FAQs, click here.
Illesteva FAQs
How can I redeem an Illesteva discount code?
Click on the “ADD TO CART” button and the product will be added to your cart. You can adjust the quantity later. For prescription lenses, do not forget to add your prescription details to proceed further.
The sliding My Cart menu will pop up from the right-hand side of the screen, click CHECKOUT NOW to start the checkout process.
On the checkout page, enter your discount code into the box as specified in the screenshot above.
Click the “Apply” button to redeem.
Once the discount code is applied, go ahead and add your shipping and other details to place the final order.
Why is my Illesteva discount code not working?
- Check if the discount code is already used or not. You can’t use them twice.
- Check if the discount code is correctly entered without any typographical error.
- The promotional code is already expired and no longer valid.
- Discount offers are usually not valid for every item you see on the online store of Illesteva. Certain discount exclusions are there. Check your cart and ensure the only eligible merchandise is there to redeem.
- The discount code you have entered could be case-sensitive. Type accordingly.
- Remove the redundant spaces if there are any.
How can I know more about Illesteva’s discounts and special offers?
Can I return an item purchased on sale?
Can I use my FSA or HSA cards to pay?
If you don’t have an FSA or HSA, you can still send in the receipt to your insurance carrier for reimbursement if your vision insurance coverage includes out-of-network benefits.