JOANN Customer Service

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JOANN has a rich online help center that offers detailed information about:

  • - Online Shopping
  • - Orders
  • - Shipping
  • - Returns
  • - Gift Cards

JOANN Coupons and Deals 2024

  • JOANN offers contactless and free curbside pick for online orders. Learn more here.

  • JOANN offers same-day in-store pick-up for free. Learn more here.

    In-Store Pickup
  • JOANN offers a price match guarantee for identical in-stock items. Learn more here.

    Price Match
  • Join JOANN Smiles to earn rewards, birthday gifts, discount coupons, exclusive offers, and special surprises.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for JOANN

Expired Offers

These offers had officially expired, but may still work.
Up to 50% Off
Up to 50% Off Entire Stock Storage!
Up to 70% Off
Up to 70% Off Halloween and Fall!
50% Off
50% Off Entire Stock Holiday Decor and Floral!
Up to 60% Off
4 months ago Expired

ExpiredFabric up To 60% Off!

Fabric up To 60% Off!
40% Off
Load More

JOANN Discount Plans

Type Availibility Discount Value
Senior Discount yes 20% (On Senior Discount Day only)
First Responder Discount yes 15%
Teacher Discount yes 15%
Military Discount yes 15%
Student Discount no -

More Ways to Save at JOANN

Get Free Shipping - JOANN offers free in-store pick-up for items bought online. Simply order “Free Store/Curbside Pick-Up” items online, wait for the email or text-based notification, and pick up your order from the store for free.

Join JOANN Plus - JOANN+ helps independent crafters, businesses, shops, and organizations THINK BIG with volume pricing, dedicated customer service, direct shipping, and more. Join JOANN Plus to enjoy exclusive savings only available to members. 

Always Pay The Lowest Price - JOANN stores will match prices on identical in-stock merchandise sold by brick-and-mortar retailers,, and select online competitors. Eligible online retailers are,,,,,,,,,,,, and

Check Out Coupons And Weekly Ads - Do not forget to check JoAnn Coupons and Weekly Ads section to get the latest sales and deals.

Create An Account - Use your email address to create an account with JOANN. All registered members get access to JOANN smiles, bulk discounts, exclusive promotions, offers, and more.

JOANN Shipping Policy

JOANN uses FedEx to deliver its orders throughout the contiguous 48 contiguous United States, Alaska, and Hawaii. Multiple options such as FedEx SmartPost, FedEx Ground, Express, and Express Plus are available to place your order. Additional costs will be calculated at checkout. Check the product’s eligibility for Express delivery.

Regular JOANN Orders

Standard Delivery - For standard delivery, orders are usually shipped and delivered within 6 to 10 business if addresses are in the 48 contiguous United States. For Alaska or Hawaii, shipment will take  14 to 21 business days to reach. Complete rate details are provided below.

Order Amount

In-Store Pickup


(6-10 business days)


< $75






of Order Total



> $200

Express and Express Plus Delivery - Express and Express Plus shipping options are only available to customers in the 48 contiguous United States. For Express delivery, the package will arrive within 3 business days, and Express Plus will take 2 business days to deliver. For Express delivery orders must be placed by 11 am ET on a business day.

JOANN+ Orders

Standard Delivery - Standard delivery takes 10 to 14 business days to deliver. Sales tax and shipping charge will incur additionally.

Express and Express Plus Delivery - Express and Express Plus shipping options are only available to the customers in the 48 contiguous United States. Place your order by 11 am ET and it will take 3 to 7 business days to arrive. Express Plus shipping is currently unavailable.

For more on JOANN’s shipping policy, click here.


How can I redeem a JOANN coupon?

Redeeming a JOANN coupon code is easy. Visit the official website of JOANN and browse through a wide range of products.

Choose your favorite item and put it on the shopping bag by pressing the ADD TO BAG FOR SHIPPING button.

Click on the shopping bag icon on the top right of any page and you’ll be redirected to the Shopping Bag page. On this page, you will discover the coupon code field right above the order summary section.

joann coupon code

Paste your coupon code as received and tap on the APPLY button to redeem it.

What if a coupon code doesn't work?

If your JOANNE promo code is not working, check the following:

  • Check the spelling of the coupon code. Coupon codes are often case-sensitive. So, paste the exact text you received.
  • Remove unnecessary spaces between two letters.
  • Check the expiry date of the coupon code. A lot of coupon codes are issued for a limited period. Expired coupon codes won’t work.
  • Check for the possible violation of rules of regulation of the code.
  • Your selected products might be excluded from coupon use.

Can I use a JOANN coupon in-store?

Yes, you can print a coupon that clearly states it is valid for in-store purchase.

Can I use multiple coupon codes per order?

No, you can only use one coupon or code per order as of now. Go to the JOANN FAQ page of JOANN to know more about its coupon policy.

What is the JOANN Rewards Program?

The JOANN Rewards Program is a unique way to earn special deals, discounts, and much more. With a JOANN Rewards Card, you can get 15% off on most items in the store. Once applied for the card, you’ll be issued a digital card through your mail.You can use the card online as well as in-store purchases. Simply, show the barcode sent to you along with the Reward Card and scan it in the store you visit. For more card-related FAQs, visit JOANN’s Rewards Programs page.

Where can I buy a JOANN Gift Card?

JOANN Gift Cards can be bought online at or at any JOANN store. Both eGift Cards and Physical Gift Cards are available to purchase. For complete Gift Card related information, check out the Gift Card page of JOANN.
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