Journeys Customer Service


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Journey's also offers a Help Center page to provide users additional information on the following topics:

  • - Orders,
  • - Promotions,
  • - Shipping,
  • - Returns and Exchanges,
  • - Gift Cards, and other topics.

Journeys Coupons And Deals 2023

  • Journeys offers free ground shipping on all orders. Learn more here.

    Free Shipping
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Journeys

Expired Offers

These offers had officially expired, but may still work.
Up to 50% Off
Shop the Holiday Sale in progress at Journeys Now and save up to 50% Off!
Up to 40% Off
Shop Journeys Boxing Day Sale NOW and SAVE Up to 40% Off!
Up to 25% Off
Shop for GIRLS at the Journeys KIDZ Holiday Sale NOW and SAVE Up to 25% Off!
Up to 45% Off
Shop Journeys Holiday Sale NOW and SAVE Up to 45% Off! Shop for the entire family!
Up to 25% Off
Shop for BOYS at the Journeys KIDZ Holiday Sale NOW and SAVE Up to 25% Off!
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Journeys Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways To Save At Journeys

Visit Journeys Sale Section You can get discounts of 30-50% on shoes, clothing. and accessories when you shop from the Journeys Sale section. Some prices are marked down even more significantly, which can lead to big bargains. Just look for a variety of sale options on the Journeys website.

Grab Journeys Student Discounts Journeys offers college students a coupon for $10 off orders over $75. Verify your student status with UNiDAYS so you can immediately enjoy your discount.

Check Out Promotions - From free shipping to easy returns to exclusive discounts, Journeys rolls out special offers at regular intervals. Do not forget to check out the ‘Promotions’ section on the Journeys website to find cool offers from the store.

Journeys Shipping Policy

Shipping Options

Journeys offers Ground Delivery, 2-3 Day Air Delivery, Next Day Air Delivery, and Order Shipping Direct from Manufacturer.

Certain items on Journeys’ site are delivered directly from the manufacturer. These items are shipped via Standard Ground. Expedited shipping (2nd Day/Next Day) is not available for these items. Journeys does not ship these to Puerto Rico, Hawaii, or APO/FPO addresses.

Shipping Duration

  • Ground Delivery – Domestic orders are only delivered via Ground delivery within 3 to 5 business days after 1 to 2 business days processing time. However, some exclusions do apply.
  • 2-3 Day Air Delivery – Order gets delivered within 2 to 3 business days. Shipping is not offered on weekends.
  • Next Day Air Delivery – Order gets delivered within 1 to 2 business days.
  • Order Shipping Direct from Manufacturer – For orders shipped directly from manufacturers, it can take up to three additional days for delivery.

Delivery to APO/FPO/AE/CMR addresses takes 30 to 45 business days.

Delivery to Hawaii takes 2 to 3 business days.

Shipping Charges

Shipping Method

Shipping Charges



2-3 Day Air


Next Day Air






Gift Cards


Shipping Destination

Journeys ships to the United States and Canada. It also offers delivery to Hawaii and APO/FPO/AE/CMR addresses

However, Journeys does not offer International shipping except to Canada. Furthermore, Journeys does not ship to the U.S. Territories, P.O. boxes, and Puerto Rico.

Free Shipping

Standard ground shipping is free on domestic orders. Gift cards are also shipped for free. 

For further information on Journeys’ shipping policy, click here.

Journeys FAQs

How can I use a Journeys promo code?

Once you have selected the item you want to purchase, add them to your shopping bag. After adding items to your shopping bag, click on the shopping bag icon on the top right corner of the webpage.

journeys promo code

On the ‘Shopping Bag’ page, under the ‘Order Summary’ section,  you will see the ‘Promotion Code’ box. Enter the code in the box and click ‘Apply’. 

Once your promo code is successfully applied, and you can see the adjusted price, click ‘Checkout’. You can either checkout as a registered customer or as a guest by filling in the necessary details for shipping.

Can I get a discount as a student?

Yes, you can get a student discount of $10 for orders above $7 only if you have a verified student account on UNiDAYS.

For getting a student discount, you need to join and verify your student status in UNiDAYS. An email will be sent to your college email address. You need to verify the same from the email and click ‘Complete Account’ to register.

Can I use a student discount with other coupons?

No, student discounts cannot be combined with other coupons. You can either use other coupons or the student discount at a time. In order to use other coupons, you have to place another order later.

Why cannot I use my promo code?

If your promo code is not successfully applied, you are requested to ensure the following –

  • The item should be eligible for the application of the promo code.
  • There should not be any spaces or wrong use of the upper or lowercase while entering the promo code.
  • The promo code should not be expired.
  • There should not be any violation of the terms and conditions.

How can I know about Journeys promo codes?

You can find the promo codes at the back of your catalogs or the promotional emails you receive.You can also keep visiting this page for more updates on Journeys promotional offers.
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