LEGO Customer Service


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Check out the customer service section of the LEGO website for any assistance with products, orders, shipping, payments, returns, and other help topics.

LEGO Coupons and Deals 2024

  • LEGO offers free Standard shipping on qualifying purchases over $35. Learn more here. Free Shipping
  • Join LEGO VIP to earn points, get rewards, unlock discounts, and enjoy exclusive membership benefits. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for LEGO

Expired Offers

These offers had officially expired, but may still work.
Up to 30% Off
needle voucher is applicable on LEGO Sale Collection
needle promotional offer is valid on LEGO City Lunar Research Base
Up to 30% Off
needle voucher is valid on LEGO Sale Collection
Valid on Selected Toys
Valid on Select Toys
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More Ways to Save at LEGO

Join LEGO VIP Create a LEGO VIP account to earn points for shopping online and in LEGO brand retail stores. Redeem your points and rewards on future purchases to save money. Additional benefits include access to members-only discounts, exclusive sets, members-only gifts, monthly promotions, and other VIP perks.

Don't Miss LEGO's Sales Go to the Sales and Deals page on LEGO’s website and browse through the wide variety of products at reduced prices. You can avail of discounts up to 50% off on select products, including accessories, home decor, and toys, among others.

Check Out LEGO's Promotions Visit the link to check out LEGO’s featured offers that are updated weekly. Check out the current promotions being offered by the company on this page to save money. You can also find the latest VIP offers and promotions on this page.

Avail of the LEGO Student Discount Register on LEGO’s website and verify your student status with Student Beans to unlock a free space rocket ride with orders of LEGO products from $130. Use your LEGO student discount code on your order at checkout to claim your free space rocket ride.

LEGO Shipping Policy

Shipping Options

LEGO offers Standard, Express Saver, and Express shipping options.

Standard shipping within the continental US is via FedEx or FedEx SmartPost, while shipping to P.O. boxes, APO/FPO addresses, and non-continental US territories is offered by USPS.

Express Saver and Express shipping orders are shipped via FedEx. Express Saver and Express shipping options are not available to APO/FPO addresses, P.O. boxes, Micronesia, Puerto Rico, the US Virgin Islands, and select rural areas.

Shipping Duration

In-stock items are shipped on the next business day when placed by 12 pm EST, while out-of-stock items are shipped as soon as they become available.

  • Standard – Standard shipping orders are delivered within 3 to 5 business days to the contiguous 48 states, within 5 business days to Alaska, Hawaii, Guam, Micronesia, Puerto Rico, and the US Virgin Islands, and within 8 business days to rural locations.
  • Express Saver – Deliveries via Express Saver take 2 to 3 business days to arrive at the delivery location.
  • Express – Express shipping orders are delivered within 1 to 2 business days.
  • Pick A Brick – Pick A Brick orders are unique and thus require additional time for processing before being shipped. Custom and Pick A Brick orders take 13 to 18 business days to be delivered, with an additional 3 business days for rural locations.

Business days are Monday through Friday, excluding holidays.

Shipping Charges

The shipping charges for Standard, Express Saver, and Express shipping are provided in the table below and will be displayed at checkout.

Total Order Value


Express Saver


$25.00 or less




$25.01 to $35.00




$35.01 to $50.00




$50.01 to $75.00




$75.01 to $100.00




$100.01 to $150.00




$150.01 to $200.00




$200.01 to $350.00




$350.01 or above Free $34.95 $39.95

Shipping Destination

LEGO ships to the contiguous US, Alaska, Hawaii, APO/FPO addresses, P.O. boxes, Puerto Rico, and U.S. territories.

Free Shipping

Standard shipping is free on orders totaling more than $35. The free shipping offer is valid only on qualifying products and will be automatically applied to qualifying orders during checkout.

To know more about LEGO’s shipping policy, click here.


How can I redeem a LEGO coupon or promo code?

Go to LEGO’s website, select the items you want to buy, and add them to your shopping bag by clicking ‘Add to Bag’. Once you are done adding items to your bag, click on ‘My Bag’ on the top right corner of the web page to review your cart.

On the My Cart page, locate the ‘Enter Promo Code’ option under Order Summary and click on it to open the promo code box. Enter your promo code in the box marked ‘Enter Code’ and click ‘Apply’. After the code has been successfully applied, click ‘Checkout Securely’.

On the next page, enter your name and shipping address, choose a shipping method from the applicable options, and click ‘Continue to Contact Information’. Next, enter contact information and click ‘Continue to Payment’. If you have a VIP discount code, click ‘VIP Discount Code’, enter the discount in the box that drops down, and click ‘Apply’. Check every detail and click ‘Place Order’.

Can I use multiple promo codes on one order?

No, LEGO lets you use only one promo code on one order.

What payment methods are accepted by LEGO?

LEGO accepts American Express, MasterCard, VISA, Discover, and PayPal as payment methods. Lego does not accept checks, purchase orders, or money orders.

Where can I find LEGO coupons and promo codes?

Check out the current promotional offers and sales on LEGO’s website to get limited-time discounts and deals on online purchases of LEGO products.

If you want the latest LEGO coupons and promo codes, check this page regularly.

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