Medieval Times Customer Service


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Medieval Times also has an informative FAQ page that answers many questions on these topics and more:
  • - Tickets Booking
  • - Performance Schedule
  • - Group Ticketing
  • - Foods & Beverages
Visit Medieval Times FAQ page here.

Medieval Times Coupons & Promo Codes 2024

  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Dallas Only! Adults $38.95 & Kids $30.95
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30% Off Sitewide
4 years ago

30% Off Sitewide

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Free Royalty Upgrade With Full-Priced Admission
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Expired Offers

These offers had officially expired, but may still work.
Orlando Castle! Adults $38.95 & Kids $30.95
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Tickets From $30.95 During Birthday Month
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Myrtle Beach! Adults For $35 & Kids For $25
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New Jersey! Adults For $39.95 & Kids For $30.95
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Up to 30% Off Tickets at Atlanta Castle
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Medieval Times Discount Plans

Type Availibility Discount Value
Senior Discount no -
Teacher Discount no -
First Responder Discount no -
Military Discount yes special
Student Discount no -

More Ways to Save at Medieval Times

Claim Your Military Discount - Medieval Times is honored to salute the men and women of our armed forces and their families by providing exclusive offers and discounted tickets. Visit the page to know how to claim your discount.

Get Special Group Discount - Get an exclusive discounted price if you go with a group of 15 people or more. Simply click on the link and fill out the form on the Groups and Celebrations page to claim your special rate or get in touch with an event planner for your castle.

Take Your Child For Free - Children under the age of 3 are admitted free as long as they sit on adults’ laps and eat from their plate. If you prefer the child to have his or her own seat and meal then the special child rate would apply which is of course lower than the adult rates.

Join the Queen's Court - Enter your email to Sign up and join the Queen’s Court to get special offers, birthday surprises, and more to your mailbox.

Medieval Times Ticket Policy

Ticket Option

There are three ticketing packages, namely Queen’s Royalty Package, Royalty Package, and Celebration Package.

The online ticketing system allows you to view showtimes as well as buy tickets and enhancement packages.

Tickets can also be bought over the phone by calling 1-866-543-9637.

You can print your tickets at the box office on the day of the show.

Seating at Medieval Times locations is limited so it is strongly recommended to reserve seats in advance. Groups of 15 diners or more should book reservations as early as possible with the individual castle group sales department.

Pricing Option

The admission price varies as per location and includes the show, a four-course meal, and two rounds of select non-alcoholic beverages but excludes gratuities and sales tax.

Payment options include American Express, Discover, MasterCard, Visa, and traveler's checks.

Show Timings

Show durations are two hours approximately and the ‘Castles’ open an hour prior to the showtime. The schedule of show times varies by season and is subject to change.

For more information, click here.

Medieval Times FAQs

How can I redeem a Medieval Times promo code?

You can easily redeem a Medieval Times promo code when purchasing an online ticket.

Just select your castle, date, and time and you’ll be redirected to the ticketing page where you can apply your promo code or voucher.

Enter your promotional code into the place as displayed in the screenshot below.

Click on the “APPLY” button to redeem.

What to do if the promo code or voucher doesn’t work?

If your promo code doesn’t work, try the following:

  • Check the promo voucher whether it’s already expired or is still active. The expired code won’t work.
  • Spell the promo code or voucher correctly without any spelling mistakes.
  • Check the terms and conditions of the code to know more about how to apply that.
  • If your promo code still doesn’t work, you may also contact us at 888-935-6878 for assistance.

How to get the latest Medieval Times promo code?

Make sure you check back on the page you’re currently on to grab the latest Medieval Times promo codes and vouchers.

What's the difference between the different packages?

Different packages contain different features, like an announcement during the show or cake for every guest. To see the difference between all of the packages, visit the “Ticket Packages” page for your castle.
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