Nordstrom Rack Customer Service


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Check out the FAQ page on the company's website for any help with online orders, billing, shipping, returns, and promotions, among other issues.

Nordstrom Coupons And Deals 2024

  • Nordstrom Rack offers free Standard shipping on orders over $89. Learn more here.

    Free Shipping
  • You can purchase online and pick up your orders from select local Nordstrom Rack stores. Learn more here.

    In-Store Pickup
  • Join The Nordy Club to unlock special perks, earn rewards, and enjoy exclusive rewards.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Up to 45% Off Hunter Boots
Get up to 45% discount on Hunter Boots

Expired Offers

These offers had officially expired, but may still work.
55% Off
2 years ago Expired

ExpiredUpto 55% off on Handbags

needle coupon is applicable on Handbags
Up to 55% Off
needle coupon is applicable on Handbags
Up to 55% Off
This coupon is valid on Handbags (Select from brands like Marc Jacobs, FRYE, Madewell and more)
Up to 70% Off
This promotional offer is valid on Women's Dresses, Sandals and Sneakers
25% Off
This voucher is applicable on Home, Bath, Decor and Kitchen (Products include Curtains, Bedsheets, Carpets, Towel, Cushion Covers and more)
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Nordstrom Rack Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Nordstrom Rack

Sign Up For Email - Sign up for email updates, which notify you of Nordstrom Rack coupons and shopping events.

Get The Card - If you like to shop at Nordstrom and Nordstrom Rack, consider getting a Nordstrom credit card. You'll earn points with every purchase, which goes toward Nordstrom notes that can be used for purchases. You also have the ability to get additional benefits such as early access to sales, private shopping parties, and concierge service.

Get Free Shipping - The site offers free shipping on all orders.

Follow Nordstrom Rack On Social Media - Follow the site on Twitter and become a fan on Facebook for up-to-the-minute notifications of sales and exclusive events.

Nordstrom Rack Shipping Policy

Shipping Options

Nordstrom Rack offers Standard, 2 Business Day, and Next Business Day shipping options.

Standard shipping is available within the United States and Canada.

Nordstrom Rack does not ship to APO/FPO addresses or P.O. Boxes.

Shipping Duration

Standard Orders are delivered within 3 to 5 business days.

2 Business Day Orders are delivered within 2 business days.

Next Business Day Orders are delivered within the next business day.

Shipping Charges

Shipping Methods

Minimum Order

Shipping Charge


$89 or less


More than $89


Jewelry and Beauty orders less than $89


2 Business Day



Next Business Day



Shipping Destination

Nordstrom Rack ships to the 48 contiguous States, Alaska, Hawaii, and Canada.

Free Shipping

Standard shipping is free for orders of $89 or more.

For further information on Nordstrom Rack’s shipping policy, click here.

Nordstrom Rack FAQs

How can I redeem Nordstrom Rack’s promo codes?

Visit the Nordstrom Rack website and select the items you want to purchase. Once selected, add them to your shopping cart. After adding, click the shopping cart icon on the top right corner of the page. A drop-down appears. Click ‘Checkout’. You can sign in, create an account, or checkout as a guest.

On the checkout page, select whether you want to pick up or get the items delivered to your address. Add your delivery address in case you want to get it delivered. Click ‘Continue’. In case you want to pick it up, add your zip code and click ‘Find Nearby Stores’. Choose from the list of stores and click ‘Select This Store’. Provide the pickup information and click ‘Use This Info’.

nordstrom rack promo code

In the payment section, you will see the ‘Add HauteLook Gift Card/Discount Code’ option. Click ‘Add HauteLook Gift Card/Discount Code’ and a box will appear. Enter the promo code in the box and click ‘Apply’. Once the promo code is successfully applied, add a payment method, review and confirm the order and click ‘Place Order’.

Why is my Nordstrom Rack promo code not working?

If your Nordstrom Rack promo code is not working, try the following –

  • Check for any wrong usage of spaces in between letters.
  • Check for any wrong usage of upper or lowercase while typing the code.
  • Ensure that your order is adhering to the terms and conditions.
  • Ensure the code has not expired.
  • Check whether the items you are purchasing are eligible or not.

Where can I find out about the Nordstrom Rack promo codes?

You can visit the Nordstrom Rack website and create an account to get alerts and notifications.You can also come back to this page to get more updates on Nordstrom Rack’s promotional offers.

What payment methods does Nordstrom Rack accept?

Nordstrom Rack accepts credit cards, including American Express, Visa, MasterCard, and Discover cards issued by U.S. or Canadian banks, PayPal, Nordstrom Rack and HauteLook Gift Cards, Nordstrom Visa®, Nordstrom Notes, Nordstrom Card, and account credits.
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