GAP Customer Service


Email Unavailable

Contact Form Unavailable

GAP offers a rich help center with useful information to provide relevant answers to your questions on the following topics and more:

  • - Returns and Exchanges
  • - Shipping and Orders
  • - Shopping Tools and Tips
  • - Tracking and Changing Orders

Visit GAP Help Center here.

GAP Coupons and Deals 2024

  • GAP offers free basic shipping and free standard shipping to the members for orders over $50. Express shipping is free for icon members for orders over $50. Learn more here.

    Free Shipping
  • When you arrive at the store, park in a place that is safe for both you and the store associate. Call the store to let them know you've arrived and provide the order number if asked.  Learn more here.

  • You will receive a notification email when your order is ready to be picked up. Most orders will be ready for pickup within 2 hours. Learn more here.

    In-Store Pickup
  • GapCash is a program for customers to get more savings at Gap and Gap Factory. Learn more here.

    Rewards Program
  • You can use up to five promotions codes and Rewards Cards for a single purchase. Learn more here.

    Coupon Stacking
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Free Gift
Earn Points on any Order + Get Free Fast Shipping on All Orders $50+.

Expired Offers

These offers had officially expired, but may still work.
50% Off
This coupon is applicable on Women's Fashion
50% Off
This discount is applicable on Kids Fashion
50% Off
Applicable on Women's Fashion
10% Off
This voucher is applicable on most products
50% Off
This offer is applicable on Selected Products
Load More

GAP Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at GAP

Sign Up For The GAP Newsletter When you sign up for GAP’s newsletter, you will be the first one to know about their items, latest arrivals, and exclusive offers. Also, you get a 25% discount just for signing up.

Shop From The Sale Section You will find a discount on the majority of their items when you shop from GAP’s Sale section. Whether it is clothing or accessories, the Sale section of GAP is where you can save quite a bit of money while shopping on GAP’s website.

Open A GAP Credit Card You get a plethora of different perks and benefits when you register for a GAP Credit Card. Some of those perks include a 25% discount and free shipping when you use your GAP Credit Card for the first time.

Join GAP Good Rewards By joining the GAP Good Rewards program, you will earn points every time you shop and purchase something online on GAP’s website. You can then use those points to redeem different kinds of rewards, such as special discounts.

Download The App With the GAP app, shopping becomes a lot easier. Plus, you will get notified whenever a new sale or promotion is up. Click here to download the app from Google Play and click here for the App Store.

Follow GAP On Social Media Get all the latest news by staying connected with GAP on Facebook, Twitter, and Instagram.

GAP Shipping Policy

Shipping Options

GAP offers Everyday Free, Standard, Expedited, and Priority shipping options.

Everyday Free and Standard shipping options are available for all 50 states, P.O. boxes, APO/FPO addresses, and U.S. territories, including American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the US Virgin Islands.

Expedited and Priority shipping is available only for the continental United States. Priority shipping may not be available for certain remote locations.

Perfumes and colognes are not eligible for Expedited and Priority shipping.

Shipping Duration and Charges

Shipping Method Estimated Delivery Time Minimum Order Value Shipping Charge
Everyday Free 5 to 7 business days $50 Free
Standard 3 to 5 business days None $7
Expedited 2 to 3 business days None $17
Priority 1 to 2 business days None $22

Deliveries to APO/FPO addresses and US territories via Everyday Free or Standard shipping may take up to 14 business days. Expedited shipping to rural and remote locations may take an additional 1 to 2 business days.

Orders placed after 3 pm ET Monday through Friday, on weekends, or holidays may take an additional business day to be delivered by Expedited and Priority shipping.

Shipping Destination

GAP ships to all 50 states, P.O. boxes, APO/FPO addresses, and U.S. territories, including American Samoa, Guam, Northern Mariana Islands, Puerto Rico, and the US Virgin Islands.

Currently, GAP does not offer international shipping.

Free Shipping

GAP offers Everyday Free shipping on orders of $50 or more.

For further information on GAP’s shipping policy, click here.


How to redeem GAP coupons or promo codes?

To apply GAP coupons or promo codes, add items to your shopping bag and proceed to checkout.

gap promo code

Once at the checkout, locate the box named ‘Promos’ and enter your coupon or promo code in the field provided. Click ‘Apply’ to redeem the code. A message will appear below the field confirming the successful application of the code to your order.

Can I use more than one promo code on a single order?

You can apply more than one promo code to a single order depending on the promotion. For example, you can use a discount code along with a promo code for free shipping on a single order.

Can I combine GAP coupons and promo codes?

Most GAP promo codes cannot be combined with other discounts or offers. However, if you try to redeem two such promo codes GAP applies the promo code that offers the highest benefit. You can save the unused promo code to be used later on a different order.

What payment methods are accepted by GAP?

You can use the online payment methods listed below:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • JCB
  • PayPal
  • Apple Pay

What are GAP’s return and exchange policies?

If you want to return or exchange the items you bought, you are required to have those items in certain conditions. The merchandise shouldn’t be defective at all. Plus, the merchandise should be unwashed and unworn as well. Also, you are required to return back the items you bought within 45 days of their original purchase. If your merchandise meets all of these criteria then it is eligible to be returned or exchanged. It should be noted that final sale items cannot be returned or exchanged. Both returns and exchanges are free, meaning no shipping fee is required.

How can I track my order?

You can track your order by clicking here, whether you do or do not have an account on GAP’s website.

How can visitors find new deals and discounts on GAP products?

GAP’s website is regularly updated with the latest promotions and sales on their items. You can sign up for their newsletter in order to further stay updated. You can also return to the page you are currently on to come across the latest GAP coupon codes.
Register New Account
Reset Password