Pottery Barn Kids Customer Service

1-800-993-4923

Live Chat Available

Pottery Barn Kids also offers a Customer Service page to answer your questions on topics like:
  • - Order
  • - Returns and Exchanges
  • - Shipping
  • - Gift Services
  • - Free Design Services

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Pottery Barn Kids Coupons And Deals 2024

  • Curbside pickup is available at Pottery Barn Kids stores. Learn more here. Curbside
  • Carry your valid ID proof and order number to pick up your order in-store. Learn more here. In-Store Pickup
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
20% Off Regular Priced Items
Sale
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20% Off Regular Priced Items
Sale
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Save 25% Off Using Code
Sale
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Free Shipping With No Minimum Spend
Sale
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Get 30% Off Your 1st Month Order
Sale
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Free Shipping on Orders Over $79
Sale
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Get 30% Off Your Order
Sale
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Take 20% Off Rugs
Deal
4 years ago

Take 20% Off Rugs

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15% Off With 3 Crib Fitted Sheets Purchase
Deal
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Pottery Barn Kids Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Pottery Barn Kids

Shop the Sale Items Pottery Barn Kids features sales on furniture, bedding, and more with limited-time pricing on select items. Shop the baby sale and kids’ sale for quality items at great prices.

Sign Up to Save More Sign up and create a Pottery Barn Kids account to checkout faster, save credit cards, and track your order history. You will also receive promotional emails on your registered email address that will enable you to use special offers and save a lot more.

Get Your Pottery Barn Credit Card Get your Pottery Barn Credit Card and receive reward points when you shop at Pottery Barn, Pottery Barn Kids, and Pottery Barn Teen. You can also use the 12-month special financing on purchases of $750 or over. Being a cardholder, you will get early access to sales, new arrivals, and a limited-edition collection.

Check Out the Coupons Check out the promotions and coupons at Pottery Barn Kids and stay updated about the sales, flea deals, clearances, or special offers on kid’s bedding, furniture, bath, toys, décor, and more.

Gather Some Tips and Ideas Watch videos, access the how-to guides, receive expert advice, and get some free design services both in-home and in-store. If you have a design question, you can go ahead and start a chat for free.

Pottery Barn Kids Shipping Policy

Shipping Options

Pottery Barn Kids offers Standard and Next Day shipping options.

Shipping is available to Alaska, Hawaii, and U.S. territories via UPS or USPS.

Some oversized or heavy items are not shipped outside the 48 contiguous States.

Shipping Duration

  • Standard – Orders are delivered within 3 to 5 business days.
  • Next Day – Orders are delivered the next business day if the order was placed Monday through Friday by 6 pm PT.

For orders shipped to Alaska and Hawaii, it takes about 5 business days to arrive, while for U.S. Territories, it takes around 10 business days.

Shipping Charges

The 48 contiguous States

Minimum Order Value

Standard Shipping Next Day Shipping
Up to $15.00 $4.95

$22.45

$15.01 - $25.00

$6.00 $23.50
$25.01 - $45.00 $8.00

$25.50

$45.01 - $65.00

$11.00 $28.50
$65.01 - $90.00 $14.00

$31.50

$90.01 - $125.00

$17.00 $34.50
$125.01 - $200.00 $21.00

$38.50

$200.01 & over

10% 10% + $26.00
$3,000.01 & over 5%

5% + $26.00

Alaska, Hawaii, and U.S. Territories

 

Destination

Charge
Alaska

+ $10.00

Hawaii

+ $20.00

U.S. Territories

+ $10.00

Shipping Destination

Pottery Barn Kids ships to the 48 contiguous States, Alaska, Hawaii, the U.S. Territories, P.O. Boxes, and APO/FPO addresses

For further information on Pottery Barn Kids’ shipping policy, click here.

Pottery Barn Kids FAQs

How do I redeem a Pottery Barn Kids promo code?

To redeem a Pottery Barn Kids promo code, visit the website, and add items to your shopping cart. Click the cart icon on the top right corner.

On the cart page, click ‘Checkout’. You can sign in, create an account, or checkout as a guest. At checkout, add your required shipping information and select a shipping method from the available options to proceed to the payment section.

On the payment section, you will see a ‘Promo Code’ option with a ‘Promo’ box. Enter your code in the box and click ‘Apply’.

Once your code is applied, fill in the rest of the details, and place your order with a promo code.

What to do if my Pottery Barn Kids promo code is not working?

In case your Pottery Barn Kids promo code does not work, try the following:

  • Check whether your order meets all the terms and conditions of the promo code.
  • Ensure you have not used the coupon code previously on any order as most promo codes can be used only once.
  • Check the validity of the promo code and ensure that it is not expired. Expired codes will not be applied and cannot be redeemed further.
  • Codes are case-sensitive and do not work if there is any typing error. Rectify the letter case or remove any unnecessary space, if entered incorrectly in the promo code, and ensure the code is entered exactly as you see.

What methods of payment does Pottery Barn Kids accept?

Pottery Barn Kids accepts credit card payments, including Visa, MasterCard, American Express or Discover, PayPal, Apple Pay, Pottery Barn Credit Card, Pottery Barn Kids Gift Card, Venmo, Affirm, or any Williams-Sonoma Gift Card.

How do I find the latest Pottery Barn Kids promo codes?

To find the latest Pottery Barn Kids promo codes, check the official Pottery Barn Kids website and search for suitable coupons and promotions on the Pottery Barn Kids coupon page. You can also sign up with your email address and create an account to receive promotional emails and exclusive offers in your registered email inbox.Alternatively, you can visit this page you are currently on for the latest Pottery Barn Kids promo codes.

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