SHEIN Customer Service

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Visit the FAQ Page of SHEIN that provides you answers to your questions on these topics and more:
  • - Orders and Returns
  • - Shipping and Tracking
  • - Billing and Payment
  • - Home Services

SHEIN Coupons & Promo Codes 2024

  • SHEIN offers Free Shipping on orders over $49.00 within the US. Learn more here. Free Shipping
  • Shoppers can collect Rewards points for every dollar spent on SHEIN purchases once they sign up. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
15% Off Your Order
4 years ago

15% Off Your Order

Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.

$3 Off Orders Over $30
Get $3 off when you spend more than $30

Expired Offers

These offers had officially expired, but may still work.
30% Off
Take an Extra 30% off for orders over €29 at de.SHEIN .com with code UNO30. Maximum Savings of €10. Offer expires 12/3.
30% Off
New Customers Only: extra 30% off for orders over €29 with code LMA30 at de.SHEIN .com. Limited time only!
Up to 25% Off
This coupon is applicable on Women's Clothing (On Min. Purchase of $29)
Up to 80% Off
This voucher is applicable on Clearance Products
Up to 80% Off
This promotional offer is valid on Selected Products
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SHEIN Discount Plans

Type Availibility Discount Value
First Responder Discount no -
Teacher Discount no -
Senior Discount no -
Military Discount no -
Student Discount no -

SHEIN Features At A Glance

SHEIN now ships to over 220 countries and regions worldwide. With websites supporting the United States, Spain, France, Russia, Germany, Italy, Australia, and the Middle East, SHEIN ships from one of its many globally positioned warehouses. SHEIN offers some truly exciting features, including but not limited to the following:

Shop Now, Pay Later - SHEIN allows you to split the payment for your order into installments with either Afterpay or Klarna, depending on which one you prefer.

Discounted And Budget Clothing - If you’re looking for the most affordable experience possible, consider checking out one of the company’s budget categories, like the 500 Under $5 accessories section.

Score Bonus Points - The Bonus Point program is the SHEIN rewards program. With this program, you can earn rewards by making purchases at SHEIN.

Download The SHEIN App – The SHEIN app is available on iOS or Android, making it perfect for anyone who wants to shop at SHEIN on the go. It’s common to experience exclusive SHEIN sales and other discounts on the SHEIN app.


How Can You Save More On SHEIN?

Online shopping calls for extremely amazing offers & deals on all shopping categories. Enjoy exclusive Shein coupons for new users or shop from Shein fashion sales at massive discounts. Here are some ways you can save more on SHEIN.

Shein New User Offer
Shein welcomes its new users with exclusive Shein coupons on registering with Shein. A special Shein coupon code will be sent to you once you provide your email ID and click 'register'. The order can be placed on the store’s website and from the mobile app as well.

Student's Discount at Shein
Verify your student status and receive a super Shein coupon for an extra discount on your favorite Shein dresses You can register yourself as a student to get discounts. You will be required to provide your college ID to verify your student status. On successful verification, shop for the latest tops, bottoms or shoes and save more, while you are a student.

Shein Fashion Sale
The sale section at Shein online has been designed by keeping everyone in mind. You can easily filter your search according to your set budget. There is a maximum discount of 90% ongoing in the store. All the products in the sale are of the best quality.

Summer Sale: Get up to 80% discount
Be ready for the summer season with the latest fashion trends. Shop at Shein Fashion Summer Sale and save up to 80%. Grab your favorite tops and dresses starting from just Rs.110.

Shein Season Clearance sale: Save Up to 85%
The clearance sale at Shein lets you shop all the top designer clothes at a discount price of more than 80%. There is no minimum purchase limit and the offer is applicable on limited stock products such as Plus size dresses, plus size tops, Printed and party wear dresses.

Shein Gift Cards
SHEIN E-Gift Card is a convenient & cool present you may send to your sisters or besties as well as an exclusive identity tie that will bring SHEIN and SHEIN followers further closer.

SHEIN Shipping And Return/Refund Policies

SHEIN takes 5-20 days to ship their products worldwide, depending on which shipping option you are choosing. SHEIN shipping time and costs are as follows:

Shipping Method Shipping Time Costs
FLAT-RATE SHIPPING 7 - 20 Business Days

Free flat rate shipping on orders over 45,00€

STANDARD SHIPPING 5-15 Business Days

Free standard shipping on orders over 115,57€


Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than expected due to invalid address, customs clearance procedures or other causes. 

SHEIN Free Shipping
There is FREE standard shipping on all orders. Orders over $29.90 qualify for FREE Expedited Shipping. Those over $99 qualify for FREE Express Shipping. 

SHEIN Return Policy
SHEIN has a great return policy that will definitely cover you if you have any concerns about your products. You have up to 45 days to make returns from the date you first purchased your item. Shipping is free on the first return, no matter how many items you choose to return through it.

If you want to make additional returns in the future from that same order, you can use the company’s prepaid shipping label for a small shipping fee. Just sign in to your SHEIN account and follow the instructions to print your return label and ship back your item.

SHEIN Refund Policy

  • Refund method - The refund will be initiated to your SHEIN Wallet or the original payment account per your request.
  • Refund process time - Refund will be initiated within 48 hours from SHEIN side upon receipt of your package. If you choose SHEIN Wallet, the money will be refunded to your SHEIN account (within 24 hours after SHEIN initiated). If you choose Original Payment Account, the specific time of the money refunding to your original payment account according to your payment mode/bank account (normally takes 2-10 working days after SHEIN initiated).
  • Deduction - Pick-up service charge for ₹ 65 will be deducted from the total refund. The self-sending shipping fee will be at your own cost.

Please note that refunds will be initiated for item price only, other fees like shipping guarantee, shipping, COD service charges are non-refundable.


Get In Touch With SHEIN

You can get in touch with SHEIN to enquire about order issues, delivery, return & refund, payment & promos, product & stock, and account-related issues.

If you can't find the answer on the website, you can get in touch with the customer service team by sending an email through SHEIN or leave them a message on Facebook. SHEIN is also available on Instagram, Twitter, YouTube, Pinterest, Snapchat and TikTok.  

You can also download the iOS app or the Android app to stay updated about SHEIN offers.


SHEIN Deals and Coupons FAQ

What is the SHEIN Bonus Points Program?

All you have to do is sign up for a free account on the SHEIN website to become part of the Bonus Point program. When you sign up, you’ll get 100 free points, which is equal to a dollar of rewards.

Then you can earn more points by interacting with SHEIN. You’ll get one point per dollar spent on purchases, and you’ll get 10 points for a review, as well as an extra ten points each for posting a review with pictures or posting a review with sizing information.

The company sometimes also allows you to participate in events to earn points. Sign up for the Bonus Point program before you place your order so you can participate in it now and in the future.

How to redeem a SHEIN Promo Code?

At checkout, fill in your shipping address, choose a payment method and shipping option.

shein promo code

If you have a valid Promo Code, simply enter the Promo Code into the Promo Code box.

If you have bonus points or your Wallet Balance is not empty, you may also apply points to the order or check the Wallet Balance box.

Now, proceed to click CONTINUE CHECKOUT to pay for the now discounted order.

What are the SHEIN coupon terms and conditions?

Please use Promo Codes before they expire.

Some Promo Codes may have requirements, such as a minimum purchase.

A Promo Code doesn't work on shipping fees and COD service fees.

Customers may only redeem one Promo Code per order.

How to get a SHEIN Promo Code?

Registration - If you have registered on SHEIN site with a valid email address, you will receive an email from them with a coupon code for your first purchase.

Membership - If you are qualified for SHEIN monthly membership, you will receive an email with a VIP Promo Code on the 10th of the next month. Click here for more information about SHEIN Membership.

Subscription - Another way to receive Promo Codes is to subscribe to us. Subscription also ensures that you are the first to know about SHEIN latest deals and style updates. You may subscribe to the SHEIN newsletter at the bottom of SHEIN homepage.

Can I get special SHEIN deals when I pay a certain way?

Sometimes, SHEIN offers special deals when you make your payments using a certain method. Usually, that means a certain payment type, including the options you have available for payment installments with Klarna or Afterpay. If you browse around the SHEIN website, you’ll be able to see any current SHEIN coupons you can take advantage of that specifically have to do with the way you pay.

Why isn’t my promo code working?

It may be caused by the following reasons:

  1. The discount is applied to the original price but not sale price on the page. If the item is on sale or discounted more than the coupon discount, there might be not too much price difference after applying the coupon.
  2. The code has already expired.
  3. The purchase amount is limited.
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