The North Face Customer Service

(888) 863-1968

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The North Face also has a rich help center that answers many questions on these topics and more:
  • - Product Care
  • - Shipping & Payment
  • - Returns & Warranty
  • - Discounts
Visit The North Face Help Center here.

The North Face Coupons And Deals 2024

  • The North Face offers Free 3-Day Shipping, with no minimum order value required on select orders. Learn more here. Free Shipping
  • Avail of the Ship to Store feature & arrange for an in-store pickup for your online orders. Learn more here. In-Store Pickup
  • Join the Loyalty Program of The North Face offers & earn Rewards points when you shop online and in-store. Learn more here. Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
25% Off Your Order
4 years ago

25% Off Your Order

Copy and paste this code at the website
25% Off Your Orders
4 years ago

25% Off Your Orders

Copy and paste this code at checkout at the website
Women’s New Arrivals For $25+ With Free Shipping
Get women's new arrivals as low as $25 plus free shipping
40% Off Select ThermoBall Styles
Get 40% discount on select thermoball styles
Get Boy’s Shoes For $190 Below
Get boys shoes at a rate below $190
50% Off For Doctors & Nurses With Free Shipping
50% discount for doctors and nurses with free shipping
Free 7 Day Shipping on Your Order
Get free shipping of 7 days on your order
10% Off Your First Order
Code sent after first order
10% Off Sitewide For Student Or Military
Student or military gets 10% off sitewide
50% off Full Priced Styles for First Responders
First responders get 50% discount on full priced styles

Expired Offers

These offers had officially expired, but may still work.
30% Off
Shop The North Face End of Season Sale for 30% Off select styles!
30% Off
Shop The North Face sale for 30% Off select styles!

The North Face Discount Plans

Type Availibility Discount Value
First Responder Discount no -
Senior Discount no -
Teacher Discount no -
Military Discount yes 10%
Student Discount yes 10%

More Ways to Save at The North Face

Grab the Sale Items Check out the sale section of The North Face website, and purchase at attractive rates. Browse the collection and buy your favorites at discounted prices. Hurry up and grab the sale online with The North Face.

Join the VIPeak Rewards Program Sign up with your email address and participate in the VIPeak Rewards Program to earn reward points on every dollar you spend in The North Face. You can redeem these points and purchase new gear online or in-store.

Verify Military Status and Earn a Discount Get your military status verified and earn a 10% discount on your purchases. All active and retired military personnel of the United States, reservists, veterans, and their spouses and dependents are eligible for this discount.

Earn a Student Discount Get your student status verified and earn a 10% discount on your purchases. Students can use this discount once every 30 days.

Check for Discounts Check the other discounts for first responders and healthcare workers and grab them as per eligibility to save more.

The North Face Shipping Policy

The North Face ships orders to U.S. addresses, including P.O. Boxes, within the 50 states through Standard, 2-day, and Overnight shipping. Buyers can place their orders online or can opt for in-store purchases. 

The company also takes orders over the phone, just give a call at (888) TNF-1968 to place an order. Gift Cards are shipped separately through the free FedEx SmartPost service.

Shipping Time - The standard shipping if you pick 3 days is about 3-4 days including the processing time frame. Once your order is shipped, the tracking number, as well as the estimated delivery date, will be sent to you over email.

Shipping Cost - The North face offers Standard Ground Shipping on all orders. No minimum order value is required for free shipping. For international shipping, an additional delivery charge may incur which will be calculated at checkout.

Check out the complete Shipping & Payment information of The North Face.

The North Face FAQs

How do I redeem The North Face promo code?

To redeem a promo code, visit The North Face’s website and choose your desired items. Once you have selected, click ‘ADD TO CART’.

Click the shopping cart icon on the top right corner of the page and you will land on the ‘SHOPPING CART’ page. On the ‘SHOPPING CART’ page, you will see the ‘APPLY A PROMO CODE’ option right beside the order summary. Enter the code in the box and click ‘APPLY’.

Once applied successfully, you can see the updated subtotal below.

Why is my promotional code not working?

If you're having problems with a promotion code, try the following:

  • Type the promo code exactly as shown.
  • Check the spelling and redundant spaces. Please also note that codes are case-sensitive.
  • You must adhere to the terms and conditions of the promo code.
  • Check whether the item you have ordered is eligible for the promo code.
  • Check the expiry date of the promo code.
  • If the problem still persists,  call the Customer Service team of The North Face on (888) 863-1968.

Is Price Adjustment available at The North Face?

Yes, you can request to adjust your price of an item that goes on sale shortly after you have purchased it online or at The North Face store. The price adjustment request must be raised within two weeks after your purchase. The price adjustment is subject to stock availability. Call the Helpline number (888) 863-1968 for more information.

What is VIPeak Rewards Program?

VIPeak Rewards Program is a loyalty program powered by The North Face. Sign up and you will get an instant 10% flat discount on your first online order. Start collecting points and redeem them to get exciting rewards later. You can also update your VIPeak Reward Levels. Plus, you will be granted early access to The North Face limited-edition products.

What payment methods does The North Face accept?

The North Face accepts credit cards, including MasterCard, Visa, American Express, and Discover, Klarna, Apple Pay PayPal, and The North Face gift cards.

Where can I find more North Face items on sale?

You can find all limited selections of outdoor gear and apparel at discounted prices in The North Face Sales section. All seasonal sales at one place. Keep visiting to save more.Check back the page you are currently on for more promo codes and deals of The North Face.
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