Ticketmaster Customer Service


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Ticketmaster also offers a help page with ample information to help you find relevant answers to your queries on the topics mentioned below and more:

  • - Accessible Seats and Tickets
  • - Buying Tickets and Delivery
  • - Resale
  • - Policy and Security

Visit the Ticketmaster Help page here.

Ticketmaster Coupons and Deals 2023

  • All
  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Ticketmaster

Ticketmaster Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Ticketmaster

Check The Ticketmaster Ticket Deals Go to the Ticketmaster Ticket Deals page for the latest promotions, special offers, and more ticket deals such as discounts on purchases of 2 or more tickets and tickets under $40.

Sign Up For Ticketmaster Emails You can sign up with Ticketmaster to receive the latest promotional and special offers via email. After signing up, use the desktop site to mark your favorite artists, teams, events, and venues to receive the latest news about upcoming sales and offers. Ticketmaster does not offer pre-sales emails for app favorites.

Use An Offer Passcode Use Offer Passcodes to access presale codes, deals, and other special offers while selecting your tickets. On the seat selection page, enter Offer Passcodes to unlock exclusive offers on tickets.

Use Ticketmaster Gift Cards Ticketmaster gift cards can be used for tickets, VIP packages, parking, and select merchandise for events in the USA and Canada.

Ticketmaster Ticket Delivery Policy

You can buy tickets online or by phone.

If you buy tickets online or on the Ticketmaster app

  • Choose Print-at-Home as your delivery option.
  • Go to My Account on a computer or laptop. Tickets may not be printed from the app.
  • Sign in with the email used during purchase.
  • Select your order and locate the “Print Tickets” button.
  • To print tickets, you will need Adobe Reader. Download it if you don’t have it already.
  • If you can’t find the “Print Tickets” button then printing is not an option.

If you buy tickets by phone

  • Choose Print-at-Home as your delivery option.
  • You will receive an email with your tickets attached as a PDF file.
  • You will need Adobe Reader to print the tickets.

Ticketmaster FAQs

How do I redeem a Ticketmaster promo code online?

Sign in to your Ticketmaster account or sign up for a new account if do not have one. In case you are signing up for a new account, you will be required to verify your phone number via an OTP sent to your number.

Select the event you want to attend and your seats. Click ‘Next’ to continue to the payment and checkout page.

ticketmaster promo code

Once on the checkout page, you will see an option to add ‘Credits/ Promo Codes/ Gift Cards’. Click on the option and enter your promo code in the box provided. Click ‘Apply’ to successfully redeem your promo code.

How do I redeem a Ticketmaster promo code with the Ticketmaster app?

Sign in to your Ticketmaster account through the Ticketmaster app and select the event you want to attend. Select your preferred seats and click ‘Next’ to continue to checkout. On the next page, tap ‘+ Add Promo Codes/ Gift Cards’ and enter your promo code in the box. Click ‘Apply’ to redeem your promo code successfully.

Can I combine multiple promo cards?

Yes, Ticketmaster allows you to combine up to 5 promo codes. You can also combine up to 5 gift cards.

What do I do if my promo code is not successfully applied?

Ensure the promo code you used has not expired and your order meets the terms and conditions of the promotional offer. Check for any typing errors while entering the promo code. To avoid typing errors, copy and paste the promo code. While copying and pasting the promo code, make sure there are no spaces before, after, or within the code. Ensure that the event you want to buy tickets for is not excluded from the promotional offer.

What payment methods does Ticketmaster accept?

Ticketmaster accepts the following payment methods –

  • American Express
  • Visa
  • MasterCard
  • Discover
  • Diners Club
  • Ticketmaster Gift Card
  • PayPal
  • Venmo
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