Vestiaire Collective Customer Service

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Explore Vestiaire Collective's online help center to learn more about the products, ordering, shipping, billing, selling, and other important FAQs.

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Vestiaire Collective Coupons & Promo Codes 2024

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20% Off
Deal
May Offer | Don't miss the discount : 20% Off | Max discount $50 / €50 / NB Only

More Ways to Save at Vestiaire Collective

Sign up to Save Follow the link to Vestiaire Collective’s website and click the “sign up” option on the header of the homepage to sign up for an account. Once you register an account on the website, you will be able to save favorites, track price drops, enjoy fast checkout, and unlock exclusive collections, among other benefits. You will also receive special offers, new launches, style recommendations, and other promotional emails from Vestiaire Collective after signing up with your email address.

Sell and Earn Vestiaire Collective is a marketplace for both buyers and sellers. If you are looking to organize your wardrobe, consider selling pre-owned clothes, accessories, and footwear on the online platform for a profit. When you sell second-hand clothes on Vestiaire Collective, you can earn up to 80% on the purchase prices of the listed items. Use the money you have earned by selling items to buy luxury and designer fashion items from Vestiaire Collective at discounted prices.

Save with Student Discounts Visit the linked page and prove your eligibility to unlock the 10% student discount that Vestiaire Collective offers. Register and verify your student status with Student Beans to get your hands on the Vestiaire Collective student discount code. Use the student discount code at checkout to enjoy a 10% discount on your next Vestiaire Collective purchase.

Follow on Facebook Follow Vestiaire Collective on social media to keep in touch with the company and its latest news. When you follow the company’s Facebook page, you can come across limited-time offers, special deals, new launches, product recommendations, fashion inspirations, style tips, and the latest fashion trends, among other promotional posts from Vestiaire Collective.

Vestiaire Collective Shipping Policy

Shipping Options

Vestiaire Collective offers Authenticated Shipping, Direct Shipping, and Express Delivery for customers in the USA. The available shipping options for an order will be listed at checkout based on the shipping address for that order.

Shipping Durations     

While Express orders are delivered within 2 to 3 business days, Direct Shipping orders are shipped by the seller directly to the buyer within 7 business days. Authenticated Shipping requires 2 to 7 business days to receive the order from the seller and 2 to 4 business days to ship the order to the buyer. Once an Authenticated order ships, delivery will be within 7 business days.

Shipping Charges

The table below lists the applicable shipping charges for buyers in the USA and Canada based on the location of the sellers.

Buyer Location

Order Amount

Seller Location and Shipping Charges

USA

Canada

Rest of the World

USA

Under $1000

From $8

From $20

Over $1000

From $15

From $35

Canada

Under $1000

From 20 CAD

From 15 CAD

From 40 CAD

Over $1000

From 20 CAD

The shipping charge for an order will be listed at checkout based on the shipping address, the seller’s location, and the selected shipping method for that order.

Shipping Destinations

The online store delivers orders throughout the world, including the USA and Canada.

To know more about the shipping policy of Vestiaire Collective, click here.

Vestiaire Collective FAQs

How do I redeem a Vestiaire Collective coupon or promo code?

To redeem a Vestiaire Collective coupon or promo code, go to the online store and select the item(s) you want to buy. Choose the order specifications and add them to the shopping basket. Once you are ready to order, click the shopping bag icon on the top right corner of the page and proceed to checkout.
vestiaire coupon code
On the next page, enter the shipping address/details and proceed to the payment step. Next, enter your coupon or promo code in the “Promo code/Gift card code” box as shown in the screenshot above, and click “Add” to redeem the code. Once the code has been successfully applied to your order, provide the payment details and complete the checkout process.

Why did my promo code fail to work?

If your promo code failed to work, check the promotion’s validity period to ensure the offer had not expired. Correct typing mistakes like letter case errors or wrong spellings and try to redeem the code again. Read the terms and conditions of the promo code to determine whether your order and all the items in it qualify for the promotion.

What payment methods does the online store accept?

The online store accepts most major credit and debit cards, including American Express, Diners Club, Discover, JCB, MasterCard, UnionPay, and Visa for online purchases. The store also accepts online payments via Alipay, Apple Pay, Google Pay, and PayPal.

How can I get coupons and promo codes from Vestiaire Collective?

Subscribe to Vestiaire Collective’s newsletter to receive special offers, sale alerts, and other promotional emails from the brand.

You can also get the latest Vestiaire Collective coupons and promo codes on this Koopy page you are currently reading.

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