Ace Hardware Customer Service


Visit the Customer Service page of Ace Hardware to find out more about topics likes Account & Order Information, Shipping, Delivery & Pickup, Easy Returns, Payment & Pricing, and more.

Ace Hardware Coupons and Deals 2024

  • Your order can be delivered to your door, from the store by a helpful Ace associate. Learn more here.

  • Ace Rewards members can get their products delivered for Free from a local Ace when order online. Learn more here.

    Free Shipping
  • Buy online, choose a local Ace store & pick your order from there on the same day. Learn more here.

    In-Store Pickup
  • Ace Hardware offers Free Curbside Pickup where you can pull up at your local Ace store for pickup. Learn more here.

  • Join the Ace Rewards and earn points every time you shop at Ace. Learn more here.

    Rewards Program
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
15% Off Purchase of Regular Priced Items
paste this code at checkout
Up to $20 Off Select Storage Units
4 years ago

Storage Units

Get up to $20 off select storage units.
Free Grill Cover + 2 Bags of Pellets
4 years ago

Traeger Ironwood

Get a free grill cover and 2 bags of reserve pellets when you purchase a Traeger Ironwood or Pro Series Pellet Grill $699.99 and up.
Shop All Halloween Decor to save!
4 years ago

Halloween Decor

Shop all Halloween indoor, outdoor, harvest decor. Shop Ace Hardware now to save!
$25 Off Orders $150 Scotts Brand
4 years ago

Scotts Brand

Online only. Get $25 off orders $150 on Scotts brand mulch and fertilizer.
20% Off New Craftsman V20 Lithium-Ion Power Tools
Get 20% off new Craftsman V20 Lithium-ion power tools.
$15 Off Orders $100 Scotts Brand
Online only. Get $15 off orders $100 on Scotts brand mulch and fertilizer.
$10 Off Orders $75 Scotts Brand
Online only. Get $10 off orders $75 on Scotts brand mulch and fertilizer.
Discover Weber Genesis II for best grilling
No Coupon Code Required Shop Ace Hardware now to save
$5 Off Your Next Order when you download the app
you'll need to be an Ace Hardware member and download their mobile app
Free Next-Day Delivery on Orders $50+
Free next-day delivery for Ace Reward members on qualifying orders over $50. Some restrictions apply. See site for more details.
Scotts Nature Scapes Colored Mulch offer
Get Scotts Nature Scapes Colored Mulch for $3.99.
Up to $200 Off Online Deals
Get up to $200 discount on chairs and more at Ace Hardware. Discount applied automatically in cart. Limited time offer.
Free Delivery for Rewards Members on $50+ Orders
Free Delivery for Rewards Members on $50+ Orders
Free in-store Pick Up for Rewards Members
4 years ago

Free in-store Pick Up

No Coupon Code Required
Free Shipping on Select Hanover Patio and Dining Sets
Free Shipping on Hundreds of Select Hanover Patio and Dining Sets
Save $40 on YETI Roadie 20 Hard Sided Coolers
Save $40 on YETI Roadie 20 Hard Sided Coolers Now $159.99
$19.99 Scotts Ex Seed 10Lb.
4 years ago

Scotts Ex Seed 10Lb.

Get Scotts Ex Seed 10Lb. for $19.99.
Shop First Alert Fire Safety Essentials
Shop First Alert Fire Safety Essentials
Miracle-Gro Moisture Control Potting Mix offer
Get Miracle-Gro Moisture Control Potting Mix for $10.99.
Up to 50% Off Power Tools, Tool Accessories & More
Save up to 50% on big brands you love like Dewalt, Stanley and Irwin.

Ace Hardware Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Ace Hardware

Sign Up and Save More Sign up with your email address and receive expert tips. You will also get notified about Ace Hardware’s exclusive offers and special deals.

Join the Ace Rewards Join the Ace Rewards and earn points for every dollar you spend on Ace Hardware. In addition to reward points, you will also get access to Ace Rewards offers. Join the program and enjoy the member benefits.

Check Out the Sales and Special Offers Shop the sale items online at discounted prices from Ace Hardware. You can also get free delivery to your nearby Ace Hardware store.  

Save at Clearance Sale Check out the clearance stock at Ace Hardware and take advantage of the affordable prices.  

Enjoy the Ace Rewards Offers If you have joined the Ace Rewards, you can access the Ace Rewards Offers which are member exclusive. With these, you can save much more than a normal user.

Get the Mobile App Download the mobile application and receive a $5 bonus in the Ace Hardware app. By using the app, you will get faster access, app-exclusive deals, and an amazing shopping experience.

Check Out the Tips and Advice for Free Ace Hardware offers useful tips, videos, and advice for home maintenance and repair projects that might be helpful to the users.

Ace Hardware Shipping Policy

Shipping Options

Orders placed online on the Ace Hardware website can be delivered from the store, picked up from the store, or shipped to home. You can choose your preferred method in your cart at checkout.

  • Delivery from Store Shop items eligible for ‘Delivery from Store’ online or from your nearest Ace Hardware store and get them delivered to your home by Ace associates on a date and time of your choosing. The delivery location must be within a local store’s delivery radius. All orders must be placed 2 hours before the store closes or by 4 pm local time on days the store is open, whichever is earlier.
  • Store Pickup Order items eligible for ‘store pickup’ online and pick them up from your local Ace store as early as the same day. Orders must be placed 2 hours before the store closes and ordered item(s) must be in stock. You will need to present your order number and a photo ID at the time of pick-up. Curbside pickup is also available.
  • Ship to Home You can have your order shipped to your home via standard, 2-day, or next day shipping to all 50 states.

Delivery Time

  • Standard Shipping Deliveries take 3 to 8 business days.
  • 2-Day Shipping Deliveries take 2 business days.
  • Next Day ShippingOrders arrive at the delivery location within the next business day.

Shipping Charges

Shipping charges for ship-to-home orders are calculated according to the weight of the total order. Orders of multiple items receive a volume-shipping discount. Individual shipping costs are displayed with each item and total shipping charges are displayed at checkout.

For ‘Delivery from Store’, Ace Rewards members are offered free next day delivery for in-stock orders of $50 or more (before application of taxes and rewards discounts). The free delivery offer does not include same-day delivery.

Ace Hardware Free Shipping

Store Pickup, fulfilled from store or warehouse, is completely free for all orders of in-stock items.

For further information about the Ace Hardware shipping policy, click here.

Ace Hardware FAQs

How do I apply an Ace Hardware promo code?

To redeem the Ace Hardware promo code, visit the Ace Hardware website, select the items, and add them to the cart. Click the cart icon on the top right corner of the page.

ace hardware promo code

On the ‘Shopping Cart’ page, you will see the ‘Offers & Promo Codes’ option on the right side. Click on the ‘Apply an Ace Rewards Offer or Promo Code’ under the ‘Offers & Promo Codes’ option. A pop-up appears with an ‘Enter promo code’ box. Enter the code in the box and click ‘Apply’.

Click ‘Checkout’. You can sign in, create an account, or checkout as a guest. Add the necessary details, select a payment method, and place the order.

What methods of payment are accepted while ordering online from Ace Hardware?

Ace Hardware accepts credit cards, including Visa, MasterCard, Discover, and American Express, PayPal, and gift cards.

Why is my Ace Hardware promo code not working?

If your Ace Hardware promo code is not working, check the following:

  • Whether the code is valid as most codes expire after a certain time.
  • Erase any unnecessary spaces from the promo code.
  • Remove any typing error like a wrong usage of uppercase or lowercase letters.
  • Whether the order is eligible for the promo code or not.
  • Adhere to the terms and conditions of the promo code.

How can I find the latest Ace Hardware promo codes?

To stay updated about the latest Ace Hardware promo codes, sign up with your email address to get promotional updates. You can also check the deals and promotions on the website, or join the Ace Rewards.You can also visit this page you are currently on for the latest Ace Hardware promo codes and offers.
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