Pottery Barn Shipping Policy
- Front Door Parcel Delivery (via USPS, UPS) – Orders are shipped directly to the delivery address from the company’s warehouse via standard or next-day shipping. Products ordered together may arrive separately.
- Truck Delivery – For most furniture items and products that exceed the parcel shipping weight limits, Pottery Barn offers unlimited flat-rate truck delivery.
|Shipping Method||Shipping Type||Shipping Time|
|Front Door Parcel Delivery||Standard Shipping||Within 4-5 business days.|
|Next-Day Shipping||Within 24 hours, if orders are received by 6 pm PT Monday through Friday.|
|Truck Delivery||Unlimited Flat Rate Delivery||Variable, depending on product type, availability, and proximity to metropolitan cities.|
- Front Door Parcel Delivery
|Total Order Value||Standard Delivery Rate||Next Day Delivery|
|$15.00 or less||$4.95||$30.95|
|$15.01 to $25.00||$6.00||$32.00|
|$25.01 to $45.00||$8.00||$34.00|
|$45.01 to $65.00||$11.00||$37.00|
|$65.01 to $90.00||$14.00||$40.00|
|$90.01 to $125.00||$17.00||$43.00|
|$125.01 to $200.00||$21.00||$47.00|
|$200.01 to $3,000.00||10%||10% + $26.00|
|$3,000.01 and above||5%||5% + $26.00|
- Truck Delivery – Flat rate charges vary according to the final value of your overall order and the distance between your location and the store’s warehouses.
Orders to APO/FPO addresses are delivered within 4 to 6 weeks at the standard shipping rates.
Pottery Barn also ships items to Hawaii, Alaska, and US territories via USPS for an additional cost of $20.
The store does not ship selected heavy or oversized products outside the neighboring 48 states.
Pottery Barn, in conjunction with Borderfree, offers an unmatched international shopping experience. Customers in Australia, Canada, and Mexico can access respective country websites and select the preferred currency.
Pottery Barn does not offer free shipping, but you can avail of free standard shipping via USPS if you have Pottery Barn gift cards.
For more information, click here.