Rack Room Shoes Customer Service


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Rack Room Shoes also has an informative FAQ page that answers many questions on these topics and more: Shipping, Returns, Exchanges, In-Store Pickup, Rewards Program, Mobile App. Visit the Rack Room Shoes FAQ page here.

Rack Room Shoes Coupons & Promo Codes 2024

  • You can get Free Economy Shipping on a purchase of $65.00 or more, applied automatically to qualified orders. Learn more here. Free Shipping
  • Rack Room Shoes offers Free In-Store Pickup for most products. Just order online & pick it up from a participating store. Learn more here. In-Store Pickup
  • Select Rack Room Shoes stores offer Curbside Pickup. this service is available on select products based on availability. Learn more here. Curbside
  • Sign up for the Rewards program & get a $15 Reward for every $200 spent, plus other benefits. Learn more here. Rewards Program
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  • Deals
  • Coupons
  • Sales
  • Expired
Sorry, there are currently no active offers available for Rack Room Shoes

Expired Offers

These offers had officially expired, but may still work.
15% Off
15% OFF Select Styles - Instore and Online. Your favorite brands with code TODAYONLY at Rack Room Shoes! Exclusions apply. 02/08 Only.
15% Off
15% OFF Select Styles - Instore and Online. Your favorite brands with code SAVE15 at Rack Room Shoes! Exclusions apply. 02/22 Only.
15% Off
15% OFF Select Styles - Instore and Online. Your favorite brands with code ONEDAY at Rack Room Shoes! Exclusions apply. 01/30 Only.
15% Off
15% OFF Select Styles - Instore and Online. Your favorite brands with code DEAL15 at Rack Room Shoes! Exclusions apply. 02/01 Only.
15% Off
15% OFF Select Styles - Instore and Online. Your favorite brands with code SAVE15 at Rack Room Shoes! Exclusions apply. 01/17 Only.
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More Ways to Save at Rack Room Shoes

Shop the Sale Segment - Browse all the items listed on sale when you shop at Rack Room Shoes. Enjoy awesome deals on some of your favorite shoe brands like Nike, Converse, Puma, and Vans at special discounted rates. Filter your results by category, size, brand, and style to grab your favorite pairs.

Check out the Latest Promotions - Check out the latest promotions to save more at Rack Room Shoes. Whether it’s exclusive limited-time markdowns or the “Buy One, Get One” deal, check back often to see all the ways you can save at Rack Room Shoes. Do not forget to check the offers in detail to find out the possible exclusions.

Receive the Military Discounts - Military personnel and their families can avail of a 10% discount on in-store purchases every Tuesday when they present their valid US Military ID at billing. Plus, an additional 20% discount is available for them on every Memorial Day, 4th of July, and Veterans Day. Military discount is not available for online purchases.

Subscribe to the Email Newsletter - Sign up for the Rack Room Shoes email newsletter service and receive discounts, promos, and perks directly to your mailbox. Visit the homepage of the official website and scroll all the way down to discover the email subscription box. Enter your email and zip code to register.

Rack Room Shoes Shipping Policy

Shipping Definitions and Methods

Rack Room Shoes ships to all continental United States addresses, including PO Box, APO/FPO via three FedEx shipping services namely Economy, Standard, and Expedited shipping. You can also collect your shipments from any nearby participating Rack Room Shoes outlet if you choose In-Store Pickup at checkout. International shipping is not yet available.

Shipping Duration and Costs

Rack Room Shoes offers Free Economy Shipping on orders totaling $65.00 or more. Free Economy Shipping is automatically applied to qualified orders. You can also upgrade to faster shipping methods with respective fees

Most orders placed before 12:00 pm EST are shipped within 24 hours. Estimated arrival times and shipping costs depend on the shipping method chosen at checkout. Check out the below-listed information for more details:

Shipping Methods

Estimated Arrival

Shipping Costs

Economy Shipping

7-10 Business Days

$6.99 (FREE for orders $65+)

Standard Shipping

5-7 Business Days


Expedited Shipping

2-3 Business Days

$15.99 (Limited product availability)

Visit the Shipping, Returns & Exchanges page to read the full shipping and handling policy of Rack Room Shoes.

Rack Room Shoes FAQs

How do I redeem a Rack Room Shoes coupon code?

To redeem a Rack Room Shoes promo or coupon code, visit the online store and choose your favorite products to buy. Click on the “ADD TO CART” option found on every product page when you select one.

Now head on over to the Shopping Cart either by clicking the option “VIEW BAG or clicking the shopping cart icon located on the top right corner of the website header.

On the Shopping Cart, you can see the order summary. Scroll down to find the promo code section labeled as “Have a promotional code to use? Enter it below”. Now enter the promo or coupon code correctly in the box and tap on the “APPLY CODE” button. If the code is valid, the updated subtotal will be displayed right away.

Can I combine my Military Discount with other promotions and offers?

Yes, the 10% or 20% military discounts can be combined with the eligible promotional offers and applied to all sale prices. However, it’s recommended to check the terms and conditions of the ongoing Rack Room Shoes offer to know more.

How can I earn Rack Room Shoes Rewards?

To earn Rack Room Shoes rewards, sign up for the Rack Room Rewards program and start receiving perks right away. You can get a $15 reward for every $200 you spend at Rack Room Shoes online shopping. Plus, earn another $10 as bonus reward points on your birthday and exclusive member-only savings when you register for the Rewards program.

How do I find more Rack Room Shoes promo codes, deals, and offers?

Visit the official website of Rack Room Shoes and hover your cursor over the SALE tab on the navigation menu to see the ongoing BOGO deal, and brands on sale. You can click on every option to explore the products in detail.

Download the official Rack Room Shoes App to get special app-only sales and discount offers. You can also manage all your orders, track your earning progress, and redeem available Rewards.

Alternatively, you can check back on the current Koopy page for more Rack Room Shoes coupons, deals, and discounts right at your fingertips.

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