Zappos Customer Service

1 (800) 927-7671

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Check out the online store's detailed FAQ page for information on topics like:

  • - Shopping
  • - Returns
  • - Brands
  • - Shipping
  • - Payment

Zappos Coupons And Deals 2024

  • Zappos offers free Standard shipping on all orders. Learn more here.

    Free Shipping
  • Join Zappos VIP and earn points, collect rewards, and enjoy free shipping, among other perks. Learn more here.

    Rewards Program
  • Zappos offers a price match policy on eligible items available on qualifying online retailer websites. Learn more here.

    Price Match
  • All
  • Deals
  • Coupons
  • Sales
  • Expired

Expired Offers

These offers had officially expired, but may still work.
Free Shipping
This offer is applicable on all products
This coupon is valid on Fashion (On Min. Purchase of $1)
Up to 30% Off
This voucher is valid on Footwear, Clothing, bags and Accessories (Products include Shirts, Jeans, Jackets, Trousers, T-Shirts and more)
50% Off
This offer is valid on Womens Boots (Select from brands like Sperry, Cole Haan, Calvin Klein, Tommy Hilfiger and more)
50% Off
This offer is valid on Womens Boots (Select from brands like Sperry, Cole Haan, Calvin Klein, Tommy Hilfiger and more)
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Zappos Discount Plans

Type Availibility Discount Value
Senior Discount no -
First Responder Discount no -
Teacher Discount yes 10%
Military Discount yes 10%
Student Discount yes 10%

More Ways to Save at Zappos

Get Free Shipping - Zappos always provides FREE standard shipping on ALL orders – no minimums or exclusions. Some customers may qualify for upgraded shipping at no charge – check out Zappos mobile app or Zappos VIP for details.

Get A Special Discount - Military members, students, and teachers get 10% Off all orders. You simply need to verify your information to avail of the special discount.

Join The VIP Club - Sign up for Zappos VIP Club and earn points, perks, and free expedited shipping. It’s free to join. You can earn 1 VIP Point per $1 spent on qualifying purchases of merchandise on In addition, you can earn points by writing eligible product reviews on, linking your Amazon Prime membership to your Zappos VIP membership, and participating in sales promotions that offer opportunities to earn bonus points.

Zappos Shipping Policy

Shipping Options

Zappos offers Standard and Expedited shipping options.

Expedited shipping is not available in the U.S. Territories, Alaska, Hawaii, P.O. boxes, and APO/FPO addresses.

Shipping is offered mostly via USPS.

Shipping Duration

Standard Orders are delivered within 5 to 10 business days.

Expedited Orders are delivered within 2 to 3 business days.

Shipping Charges

Shipping Methods

Shipping Charge




$15 to $25, estimated at checkout.

Shipping Destinations

Zappos ships to the 48 contiguous States, Alaska, Hawaii, U.S. Territories, APO/FPO addresses, and P.O. Boxes.

Free Shipping

Free Standard shipping is available within the United States, the U.S. Territories, P.O. Boxes, and APO/FPO addresses.

For further information on Zappos’ shipping policy, click here.

Zappos FAQs

How can I redeem the Zappos promo codes?

Visit the Zappos website, select your required items, and add them to the cart. After you have added the items to your cart, click the shopping cart icon on the top right corner of the webpage. After landing on the ‘My Cart’ page, click ‘Checkout’. You must sign in or create an account to checkout. 

xappos promo code

You will be able to see the order summary to your right side and below the order summary section, you will get the ‘Apply Gift Card or Promo Code’ option. Click ‘Apply Gift Card or Promo Code’ and a box will appear below Enter the code in the box and click ‘Apply’. Once applied, you must add a shipping address, choose a shipping option and a payment method. Once done filling in the details, click ‘Place Your Order’.

How can I find more about the promo codes and coupons?

You can get more updates on promo codes if you subscribe to the Zappos newsletters and keep checking the website.

You can also visit this page for any Zappos promotional codes.

Why is the Zappos promo code not working?

If your promo code is not successfully applied, do the following:

  • Ensure the validity of the promo code.
  • Check the terms and conditions to avoid violations.
  • Check whether the item you are purchasing is eligible for the promo offer.
  • Avoid any typing error (wrong usage of spaces in between letters or wrong usage of upper and lower case).

Does Zappos offer a military discount?

Zappos offers a special discount to military personnel. You must create an account and provide your military information for verification to get this discount.

Does Zappos offer any special discount for teachers?

Zappos offers a special discount to teachers. You must create an account and verify your information to get this discount.

Does Zappos offer a student discount?

Zappos offers a student discount. You must verify your information and get special discounts for a full year. At the end of the year, you must re-verify to keep getting the discounts.
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