Chewy Customer Service

1-800-672-4399

Chewy also has ample information to help you find relevant answers to your queries on the topics mentioned below and more:

  • - Orders and Payment
  • - Prescription Items
  • - Shipping and Delivery
  • - Returns, and Refunds
  • - Managing Your Autoship

Visit Chewy Help Center here.

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Chewy Coupons And Deals 2022

  • Free shipping is offered on orders above $49. Learn more here.

    Free Shipping
  • Normally, Chewy offers delivery via FedEx and other premium carriers within 1 to 3 days. Learn more here.

    Delivery
  • All
  • Deals
  • Coupons
  • Sales
  • Expired
20% Off Wellness
Deal
2 years ago

20% Off Wellness

Copy and paste this code at Chewy Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only....

Copy and paste this code at Chewy

Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.


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GET DEAL
SHOW COUPON
20% Off Your First Veterinary Diet Purchase
Deal
Copy and paste this code at Chewy Details: Save 20% with promo code....

Copy and paste this code at Chewy

Details: Save 20% with promo code.


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GET DEAL
SHOW COUPON
$15 Off Your Order
Deal
2 years ago

$15 Off Your Order

Copy and paste this code at Chewy Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only....

Copy and paste this code at Chewy

Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.


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GET DEAL
SHOW COUPON
20% Off Your First Rx Purchase
Deal

Copy and paste this code at Chewy

GET DEAL
SHOW COUPON
$15 Off $49+
Deal
2 years ago

$15 Off $49+

Copy and paste this code at Chewy Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only....

Copy and paste this code at Chewy

Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.


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GET DEAL
SHOW COUPON
Extra 20% Off Interceptor Plus & Credelio
Deal
Copy and paste this code at CHEWY Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only....

Copy and paste this code at CHEWY

Details: Tap offer to copy the coupon code. Remember to paste code when you check out. Online only.


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Up to an Extra 10% Off Every Autoship Order
Deal
Tip: No code needed! Details: Get an Extra 5-10% Off Every Autoship Order....

Tip: No code needed!

Details: Get an Extra 5-10% Off Every Autoship Order.


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Mix And Match! 15% Off Select Toys, Apparel And More When You Buy 3
Deal
Tip: No code needed! Details: No coupon code needed. Prices as marked. Tap to shop the sale now....

Tip: No code needed!

Details: No coupon code needed. Prices as marked. Tap to shop the sale now.


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Shop Today Only Deals at Chewy
Deal
Tip: No code needed! Details: No coupon code needed. Prices as marked. Tap to shop the sale now....

Tip: No code needed!

Details: No coupon code needed. Prices as marked. Tap to shop the sale now.


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30% Off With First Autoship
Deal
Tip: No code needed! Details: Save with our best Chewy coupons. Maximum discount of $20 with 30% off promotion. Discount automatically applied when Autoship selected at checkout...

Tip: No code needed!

Details: Save with our best Chewy coupons. Maximum discount of $20 with 30% off promotion. Discount automatically applied when Autoship selected at checkout.


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Up to an Extra 10% Off Every Autoship Order
Deal
2 years ago

Chewy

Tip: No code needed! Get an Extra 5-10% Off Every Autoship Order....

Tip: No code needed!

Get an Extra 5-10% Off Every Autoship Order.


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Free Shipping on $49+
Deal
2 years ago

Free Shipping on $49+

Tip: No code needed! Details: Receive Free Premium Shipping on All Orders $49 or More....

Tip: No code needed!

Details: Receive Free Premium Shipping on All Orders $49 or More.


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Up to an Extra 10% Off Every Autoship Order
Deal
Tip: No code needed! Details: Get an Extra 5-10% Off Every Autoship Order....

Tip: No code needed!

Details: Get an Extra 5-10% Off Every Autoship Order.


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Expired Offers

These offers had officially expired, but may still work.
20% Off
Deal
Get 20% Off Select 2-Pack Tidy Cat Litter Jugs with Code: 2PK20
Up to 35% Off
Deal
This coupon is applicable on Goody Boxes for Dogs
50% Off
Deal
Valid on JustFoodForDogs Sampler Variety Box Fresh Frozen Dog Food
35% Off
Deal
This coupon is valid on Autoship Orders (For new customers only)
35% Off
Deal
Valid on Just For Dogs Products (Only on your first autoship)
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Chewy Discount Plans

Type Availibility Discount Value
Senior Discount no -
Teacher Discount no -
First Responder Discount no -
Military Discount no -
Student Discount no -

More Ways to Save at Chewy

Check Out Latest Deals - If you’re not sure what you want to buy, you may want to check out the Today’s Deals section. You can browse by different types of pets to see products that you might want to buy. These deals may change day to day and can give you plenty of savings.

Sign Up For The Autoship Program - The Autoship program allows you to set up automatic shipments of the things your pet uses the most. You get a huge discount on your first Autoship order when you set one up. Plus, you can get additional discounts and more savings on your future Autoship shipments.

Check Out Chewy's Blog - For more information about great ways to spoil your pet, look no further than Pet Central, Chewy’s blog. You can get ideas about how to use Chewy’s products or learn more about the best ways to train your pet. It’s a great place to go for more pet-friendly content.

Download The Chewy App - If you want to be able to shop Chewy anywhere, you may want to download the Chewy app. It’s available on the Apple App Store or the Google Play Store, so you can download it for any of your devices.

Chewy Shipping Policy

Shipping Options

Chewy offers shipping via FedEx and other renowned carrier companies for dependable and speedy delivery.

Deliveries to international locations, P.O. Boxes, and APO/FPO addresses are not available. Chewy ships within the 48 contiguous States.

Shipping Duration

Orders are delivered within 1 to 3 days after they are placed. Orders are delivered before 8 to 10 PM between Tuesday to Saturday.

Shipping Charges

Shipping Method

Order Value

Shipping Charge

FedEx and other renowned carriers

$49 or less

$4.95

More than $49

Free

Shipping Destinations

Chewy ships within the 48 contiguous States. Deliveries to international locations, P.O. Boxes, and APO/FPO addresses are not available.

Free Shipping

Free shipping is offered on orders above $49.

For further information on Chewy’s shipping policy, click here.

Chewy FAQs 

How can I redeem a Chewy promo code or coupon?

chewy coupon code

To redeem a Chew.com promo code, you have to sign or register to checkout. You can go to the website and select the items you want to purchase. Add the selected items to your cart. Click on the cart icon on the top right corner of the page. A drop down will appear. Click ‘Proceed to checkout’. 

During checkout, you will have to fill in your shipping address details and click ‘Ship to This Address’. Further, you will see the ‘Promo Code’ box at the bottom right corner of the webpage. Enter your promo code in the box and click ‘Apply’ for the promo code to be applied successfully. Once applied, you can proceed and click ‘Place Order’.

Why is my promo code not working?

If your promo code is not working, try the following:

  • Remove all unnecessary spaces in between letters.
  • Check and rectify the wrong usage of upper or lowercase of the alphabets.
  • Adhere to the terms and conditions of the promo code you are using.
  • Check the validity of the coupon.
  • Check whether the item is eligible or not.

Can I use manufacturer coupons?

Yes, Chewy accepts manufacturer coupons on condition that they are not expired, scanned, emailed, copied, or rebate coupons. If so, you can place your order and can a mail to the address mentioned below with your coupon, recent order number, and your email address:

Attn: Chewy Coupons

3251 Hollywood Blvd., Ste. 401

Hollywood, FL 33021.

Can I get any Chewy discount as a veteran or senior citizen?

No, there are no additional discounts for veterans or any senior citizen. However, you can sign in and keep checking the website for other promos and coupons with which you get discounts.

What payment methods does Chewy accept?

Chewy accepts MasterCards, Visa, American Express, PayPal, Discover, and Chewy gift cards as payment methods.

Where can I find Chewy coupon codes?

You can check the Chewy website and shop online to get access to more promotional offers. Also, stay connected to our page for the latest updates on the Chewy coupon codes.

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